Samantha Smith
Boynton Beach,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Flexible and excels under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Patrizia's of NYC
03.2024 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and managed mobile food orders
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Seated patrons based on guest preferences and seating availability.
Customer Service Representative
Atlantic Wallpaper & Decor
03.2022 - 08.2022
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Customer Service Representative
Finish Line
10.2019 - 02.2020
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered product questions using knowledge of sales and store promotions.
Customer Service Cashier
Target
09.2019 - 02.2020
- Utilized POS system to handle customer cash and credit card transactions.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Liberal Arts
St. John's University
Jamaica, NYCertificate - Medical Coding And Billing
Medical Coding And Billing Program
Online03-2024
High School Diploma -
Tottenville Highschool
Staten Island, NY06-2018
Skills
- Customer Relationship Management
- Appointment Coordination
- Team Collaboration
- Data Entry
- Adaptive team player
- Research
- Phone Etiquette
Certification
- Medical Billing and Coding Training - March 2024
Timeline
Hostess
Patrizia's of NYC
03.2024 - Current
Customer Service Representative
Atlantic Wallpaper & Decor
03.2022 - 08.2022
Customer Service Representative
Finish Line
10.2019 - 02.2020
Customer Service Cashier
Target
09.2019 - 02.2020
Liberal Arts
St. John's University
Certificate - Medical Coding And Billing
Medical Coding And Billing Program
High School Diploma -
Tottenville Highschool
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