Samantha Somai
South Ozone Park
Summary
Proactive Billing Specialist with a strong focus on accuracy and problem-solving. Experienced in streamlining billing processes and collaborating with cross-functional teams to resolve discrepancies, leading to improved customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Accounts Payable Clerk
Darby Dental Supplies
Jericho, NY
08.2023 - 04.2026
- Processed invoices and ensured timely payments to vendors, maintaining accuracy in financial records.
- Reviewed and reconciled vendor statements to resolve discrepancies and maintain positive relationships.
- Implemented improved filing system for invoice documentation, enhancing retrieval efficiency and organization.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
Billing Specialist
Deluxe Delivery Systems
New York, NY
08.2021 - 07.2023
- Collaborated with team members to streamline billing procedures for improved efficiency
- Analyzed billing data trends to recommend process improvements for increased accuracy
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
- Responded to customer concerns and questions on daily basis.
Accounting Clerk
Deluxe Delivery Systems
New York, NY
05.2018 - 04.2020
- Maintained accurate financial records using accounting software for efficient reporting.
- Assisted in month-end closings to ensure timely financial statements preparation.
- Collaborated with vendors to resolve discrepancies in billing and payment processes.
- Streamlined data entry processes, improving efficiency and reducing errors by implementing checks.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
Education
High School Diploma -
August Martin High School
Queens, NYSkills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Quickbooks
- Statement review
- JDE
Timeline
Accounts Payable Clerk
Darby Dental Supplies
08.2023 - 04.2026
Billing Specialist
Deluxe Delivery Systems
08.2021 - 07.2023
Accounting Clerk
Deluxe Delivery Systems
05.2018 - 04.2020
High School Diploma -
August Martin High School