Samantha Soto
Sioux Falls,SD
Summary
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Ulta Salon and Cosmetics
Sioux Falls, SD
03.2021 - 09.2023
- Assisted in the development of new beauty products and services.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Created a positive shopping experience for each customer through effective communication skills.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Retail Sales Associate
TJ Max
Sioux Falls, SD
06.2020 - 03.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Greeted customers upon entering the store and provided assistance.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Inspected purchased items for defects before handing them over to customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Stocker Associate
Walmart
Sioux Falls, SD
02.2019 - 09.2021
- Received and unpacked merchandise from vendors.
- Inspected and stocked shelves with products.
- Organized backroom storage areas to ensure efficient product retrieval.
- Assisted customers in locating products on store shelves.
- Verified shipments against invoices for accuracy.
- Ensured proper stock rotation by following established procedures.
- Monitored expiration dates of perishable items and discarded expired items accordingly.
- Operated material-handling equipment such as pallet jacks safely.
- Responded promptly to customer inquiries regarding product availability and pricing.
- Prepared orders for delivery or pickup by customers.
- Performed regular maintenance checks on equipment used in stocking process.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Stamped price tags on merchandise, referring to official price lists.
Caregiver, Special Needs
Maria Guajardo
Salem, OR
10.2017 - 05.2019
- Assisted special needs individual personal cares such as bathing, dressing and grooming.
- Transport individual to doctor appointments and other errands.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied clients to social events such as movies or plays.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
Education
High School Diploma -
Mc Nary High School
Keizer, OR06.2021
Skills
- Cosmetics and Facial Care Services
- Customer Engagement
- Products Knowledge
- Customer Needs Assessment
- Customer Service
- Sales Closing
- Application Techniques
- Product Demonstrations
- Retail Experience
- Customer Consultation
- Facials and Chemical Treatments
- Organization and Multitasking
- Money Transfer Systems
- Makeup Application
- Sunless Tanning Knowledge
- Merchandise Restocking
- Beauty Trends
- Manicures and Pedicures
- Flexibility and Adaptability
- Brand Promotion
Timeline
Beauty Advisor
Ulta Salon and Cosmetics
03.2021 - 09.2023
Retail Sales Associate
TJ Max
06.2020 - 03.2022
Stocker Associate
Walmart
02.2019 - 09.2021
Caregiver, Special Needs
Maria Guajardo
10.2017 - 05.2019
High School Diploma -
Mc Nary High School