Scheduled and confirmed patient appointments with patients and healthcare professionals.
Scheduled patient appointments over phone and in person, maximizing productivity.
Documented and managed patient information in computer system.
Referred patients to appropriate professionals and services.
Verified patients' insurance and payment methods during admissions or check-in processes.
Obtained informed consent and payment documentation from patients and filed in system.
Cashier and Bagger
Woodman's Food Market
Kenosha, WI
09.2019 - 11.2020
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Verified customer age requirement for alcohol or tobacco purchases.
Assisted customers with getting groceries loaded in vehicles.
Collected empty carts and returned each to store to minimize loss and damage to store property.
Cleaned up spills, collected trash and swept and mopped floors.
Checked prices and pulled product for customers.
Faced merchandise in freezers and shelves for display.
Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Dental Assistant
Familia Dental
Racine, WI
07.2017 - 09.2018
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Laid out dental instruments and equipment before procedures.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Educated patients on treatment procedures and post-procedure home care.
Assisted dentist during examinations by retracting patient's cheeks and tongue.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Checked with participants throughout procedures to help alleviate anxiety.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Hostess and Waitress
N&T'S Family Restaurant
Zion, IL
04.2014 - 08.2018
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Built positive relationships with other front-of-house and kitchen staff.
Stayed attentive to server availability and table turnover to quickly seat guests.
Answered telephone to provide dining information and take reservations.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Took beverage orders and served drinks during peak meal times.
Education
CDL CLASS A - No Restrictions - Commercial Driver's License
Waukesha County Technical College
Pewaukee, WI
06-2024
High School Diploma -
Homeschool
Zion, IL
01.2016
Skills
Resource Management
Material Handling
Safe Vehicle Operation
Job Site Cleanup
Customer Service
Repetitive Work
Carrying heavy loads
Attention to Detail
Heavy Lifting
Job Site Organization
General Concrete Work: Framing, Grading, Broom Finish, Stamp Finish
Certification
Class A CDL with Air Brakes - No Restrictions, Tanker Endorsement
Valid Driver's License
FedMed Card
DOT Flagger Certification
Punctual and Dependable
Superior Work Ethic
Attention to Detail
Problem Solving
Situational Awareness
Safely- First Mentality
Willing to Learn
Timeline
Laborer
Stark Paving
04.2024 - Current
Traffic Control Flagger
Utility Traffic & Restoration
12.2023 - 04.2024
Traffic Control Flagger
PSC Primoris
12.2022 - Current
Patient Service Representative
Advocate Aurora Health Care
11.2020 - 10.2022
Cashier and Bagger
Woodman's Food Market
09.2019 - 11.2020
Dental Assistant
Familia Dental
07.2017 - 09.2018
Hostess and Waitress
N&T'S Family Restaurant
04.2014 - 08.2018
High School Diploma -
Homeschool
CDL CLASS A - No Restrictions - Commercial Driver's License
Executive - Construction at United Paving Systems Dba Woodfield Paving Co. IncExecutive - Construction at United Paving Systems Dba Woodfield Paving Co. Inc
Fleet Manager/Superintendent/Safety Supervisor at Rose Paving/Spartan PavingFleet Manager/Superintendent/Safety Supervisor at Rose Paving/Spartan Paving
Recruiter | Chemical Manufacturing | Upstream Oil & Gas | Renewable Energy at Stark Recruiting PartnersRecruiter | Chemical Manufacturing | Upstream Oil & Gas | Renewable Energy at Stark Recruiting Partners