Samantha Starratt
Marietta,GA
Summary
Well-organized college student with 10+ years experience as a server. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Accustomed to a fast-paced environment and adept at building relationships with employees and motivating each to success.
Overview
9
9
years of professional experience
Work History
Server
Drift Fish House And Oyster Bar
2023.03 - 2023.12
Familiarity with fine dining service standards and etiquette.
- Explain oyster varieties, flavor profiles, and regional differences to guests, enhancing their dining experience and encouraging informed choices.
- Expertly suggest ideal wine pairings and craft cocktails tailored to customer preferences, driving increased sales and satisfaction.
- Proficient in using Point of Sale (POS) systems for order processing.
Head Trainer
Fox Bros BBQ
2017.02 - 2023.03
- Proven ability to handle high-volume tasks efficiently.
- Demonstrated expertise in learning and understanding various cuts of meat.
- Developed and implemented effective training manuals, modules and teaching aids.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Supervised server staff and simultaneously served personal section of tables.
Shift Lead
Two Urban Licks
2015.01 - 2017.07
- Suggest ideal wine pairings and craft cocktails tailored to customer preferences, driving increased sales and satisfaction.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
Education
BBA - Marketing
Kennesaw State University
Atlanta06.2025
Skills
- Wine Service
- Menu Knowledge
- Upscale Dining Etiquette
- High-Volume Dining
- Developing Rapport with Guests
- Customer Needs Assessments
- Quality Control
- Suggestive Selling
- Personnel Training
Timeline
Server
Drift Fish House And Oyster Bar
2023.03 - 2023.12
Head Trainer
Fox Bros BBQ
2017.02 - 2023.03
Shift Lead
Two Urban Licks
2015.01 - 2017.07
BBA - Marketing
Kennesaw State University
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