Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Starratt

Marietta,GA

Summary

Well-organized college student with 10+ years experience as a server. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Accustomed to a fast-paced environment and adept at building relationships with employees and motivating each to success.

Overview

9
9
years of professional experience

Work History

Server

Drift Fish House And Oyster Bar
03.2023 - 12.2023

Familiarity with fine dining service standards and etiquette.

  • Explain oyster varieties, flavor profiles, and regional differences to guests, enhancing their dining experience and encouraging informed choices.
  • Expertly suggest ideal wine pairings and craft cocktails tailored to customer preferences, driving increased sales and satisfaction.
  • Proficient in using Point of Sale (POS) systems for order processing.

Head Trainer

Fox Bros BBQ
02.2017 - 03.2023
  • Proven ability to handle high-volume tasks efficiently.
  • Demonstrated expertise in learning and understanding various cuts of meat.
  • Developed and implemented effective training manuals, modules and teaching aids.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Supervised server staff and simultaneously served personal section of tables.

Shift Lead

Two Urban Licks
01.2015 - 07.2017
  • Suggest ideal wine pairings and craft cocktails tailored to customer preferences, driving increased sales and satisfaction.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Served food and beverages promptly with focused attention to customer needs.

Education

BBA - Marketing

Kennesaw State University
Atlanta
06.2025

Skills

  • Wine Service
  • Menu Knowledge
  • Upscale Dining Etiquette
  • High-Volume Dining
  • Developing Rapport with Guests
  • Customer Needs Assessments
  • Quality Control
  • Suggestive Selling
  • Personnel Training

Timeline

Server

Drift Fish House And Oyster Bar
03.2023 - 12.2023

Head Trainer

Fox Bros BBQ
02.2017 - 03.2023

Shift Lead

Two Urban Licks
01.2015 - 07.2017

BBA - Marketing

Kennesaw State University
Samantha Starratt