Summary
Overview
Work History
Education
Skills
Licensed
Timeline
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Samantha Stevens

Navarre,OH

Summary

Well seasoned with 15 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Dependable and successful with managing multiple priorities with upbeat attitude and always willing to take on responsibilities to help achieve goals.

Overview

9
9
years of professional experience

Work History

Financial Solution Specialist III

First Commonwealth Bank
06.2019 - Current
  • Initiated conversations with clients to uncover financial needs, suggest products and services and make referrals to partners to help clients with their financial confidence.
  • Developed and maintained strong relationships with clients to maximize satisfaction.
  • Strive for high client satisfaction with problem solving with knowledgeable and friendly service.
  • Guide fellow coworkers with procedures within the branches that follow compliance and operation regulations.

Assistant Store Manager

Payless Shoe Source
05.2016 - 05.2019
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assisted in running the highest volume store in the district.

Part Time Key Holder

Payless Shoe Source
04.2014 - 05.2016
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Bachelor of Arts - Applied Communication

Kent State University
Kent, OH
05.2013

Skills

    Customer Service

    Communication

    Time Management

    Goals and Performance

    Independent Worker

    Detail Oriented

    Staff training and Development

    Financial Services

Licensed

NMLS 1948964

Notary

Medallion Stamp Guarantee

Timeline

Financial Solution Specialist III

First Commonwealth Bank
06.2019 - Current

Assistant Store Manager

Payless Shoe Source
05.2016 - 05.2019

Part Time Key Holder

Payless Shoe Source
04.2014 - 05.2016

Bachelor of Arts - Applied Communication

Kent State University

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Samantha Stevens