Samantha Strah
San Luis Obispo,CA
Summary
Proven multitasker and customer service expert, I excelled at Betty's Burgers by enhancing guest experiences through efficient service and teamwork. Skilled in POS software and known for exceptional time management, I consistently contributed to a positive, adaptable work environment. My background showcases a commitment to excellence and a detail-oriented approach, driving significant improvements in customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Animal Care Volunteer
Loving Farm Animal Sanctuary
01.2025 - Current
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Kept animals clean and free of contaminants to promote optimal health.
- Developed strong relationships with fellow volunteers, working together as a team to ensure optimal animal care standards were met consistently.
- Ensured a safe environment for both animals and visitors by adhering to strict safety protocols.
Dog Sitter
Rover.com
07.2024 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients peace of mind by sending regular updates on their pets, including photos and videos.
Assistant
Dilly Dally Rentals
04.2019 - 07.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Server/Cashier
Betty's Burgers
06.2020 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Worker
O'Neill Surf Shop
01.2018 - 01.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Pre-Veterinary Animal Science
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2026
Skills
- Customer service
- Team collaboration
- Effective time management
- Multitasking proficiency
- Adaptable to change
- Detail-oriented
- POS software
Timeline
Animal Care Volunteer
Loving Farm Animal Sanctuary
01.2025 - Current
Dog Sitter
Rover.com
07.2024 - Current
Server/Cashier
Betty's Burgers
06.2020 - 08.2023
Assistant
Dilly Dally Rentals
04.2019 - 07.2024
Retail Worker
O'Neill Surf Shop
01.2018 - 01.2019
Bachelor of Science - Pre-Veterinary Animal Science
California Polytechnic State University, San Luis Obispo
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