Samantha Suarez
Hesperia,CA
Summary
Excelled in establishing strong client relationships and enhancing satisfaction through personalized care. Skilled in time management and customer engagement. Experienced with intricate nail art, gel and acrylic applications, and client consultations. Utilizes creative design skills to provide unique and personalized nail services. Knowledge of maintaining clean and sanitary work environment to ensure client safety and satisfaction.
Overview
7
7
years of professional experience
Work History
Nail Technician
Self-employeed
08.2020 - Current
- Demonstrated dynamic customer service by responding to customer inquiries.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Offered advice and recommended products to improve and maintain nails.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Established strong client relationships through exceptional customer service and communication skills.
Guest Service Representative
European Wax Center
10.2021 - 03.2023
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the wax center.
- Maintained detailed knowledge of wax center amenities, services, policies, and procedures to provide accurate information to guests.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Meat Department Clerk
Stater Brothers Markets
09.2017 - 01.2019
- Contributed to the achievement of sales goals through effective merchandising strategies that drew attention to featured items or promotions.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Associate of Arts - Elementary Education
Victor Valley College
Victorville, CA12-2024
Associate of Arts - Social And Behavioral Studies
Victor Valley College
Victorville, CA12-2024
High School Diploma -
Hesperia High School
Hesperia, CA05-2015
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
Timeline
Guest Service Representative
European Wax Center
10.2021 - 03.2023
Nail Technician
Self-employeed
08.2020 - Current
Meat Department Clerk
Stater Brothers Markets
09.2017 - 01.2019
Associate of Arts - Elementary Education
Victor Valley College
Associate of Arts - Social And Behavioral Studies
Victor Valley College
High School Diploma -
Hesperia High School
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