SAMANTHA SUAREZ
Prosperity Bank
Corpus Christi
1
Language
9
years of professional experience
Detail-oriented Teller Supervisor with proven expertise in cash management, staff training, and customer engagement. Demonstrated ability to implement process improvements that enhance operational efficiency and elevate customer satisfaction.
Work History
Teller Supervisor
2 Years 7 Months- Trained and mentored tellers, enhancing service quality and operational efficiency.
- Implemented process improvements, reducing transaction times and increasing customer satisfaction.
- Monitored cash handling procedures, ensuring accuracy and mitigating financial discrepancies.
- Supervised daily operations, ensuring compliance with bank policies and procedures.
Receptionist
1 Year 3 Months- Coordinated patient check-in and check-out processes, enhancing overall office flow and efficiency.
- Managed multi-line phone systems to efficiently handle patient inquiries and appointment scheduling.
- Maintained accurate patient records using electronic health record (EHR) systems, ensuring data integrity and confidentiality.
- Provided administrative support by preparing documents, handling correspondence, and managing office supplies inventory.
Cashier
2 Years 4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer by performing regular reconciliations.
- Collaborated with team members to enhance sales promotions and displays.
Education
No Degree - ACCOUNTING
- Dean's List [Semester and Year]
Skills
Cash management
Staff training and development
Cash handling expertise
Goal setting and achievement
Staff management
Process improvement
Regulatory compliance
Professionalism and ethics
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [4] staff members.
Languages
English
Timeline
Teller Supervisor
Prosperity Bank
01.2024 - CurrentRead More
Receptionist
South Texas Bone And Joint
10.2022 - 01.2024Read More
Cashier
Dillards Retail
06.2017 - 10.2019Read More
Del Mar College
No Degree from ACCOUNTING
Read More