Samantha Swentzel
Nicholasville,KY
Summary
Passionate child advocate with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.
Overview
21
21
years of professional experience
Work History
Owner/Partner
Bourbon Ventures, LLC
Nicholasville, KY
06.2021 - 01.2023
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Set pricing structures according to market analytics and emerging trends.
- Hosted special events to boost brand awareness and increase community engagement.
- Kept records for production, inventory, income and expenses.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
CASA Volunteer
CASA of Lexington
Lexington, KY
02.2016 - 02.2022
- Provided emotional support to foster and adoptive families.
- Facilitated family visits, monitored child's well-being, and reported findings to court.
- Attended court hearings to provide information about the child's best interests.
- Researched community resources to assist families in meeting their needs.
- Conducted home visits and interviews with parents, guardians, and relatives.
- Collaborated with teachers, social workers, and other professionals involved in case management.
- Maintained detailed records on all cases including progress notes, reports, assessments.
- Participated in team meetings to discuss strategies for achieving outcomes beneficial to the child's welfare.
- Assessed living conditions of homes where children were placed and made recommendations based on observations.
- Monitored compliance of court orders regarding visitation schedules or other matters related to the case.
- Completed reports, paperwork and documentation accurately and on time.
- Gathered and analyzed information to advocate safety, well-being and progress.
- Reached out to individuals via phone, email and SMS to deliver support.
- Built trust and rapport with the children and families/guardians by remaining calm and compassionate in variety of situations.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Office Manager
S&S Firestone, Inc
Lexington, KY
02.2002 - 11.2015
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated driver meetings.
- Maintained filing system for driver records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as current vehicle and equipment inventory .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Reviewed vehicle contracts for accuracy prior to signing off on behalf of the company.
- Provided training to drivers and managers on office policies and equipment procedures.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coded and entered daily invoices with in-house accounting software.
Education
High School Diploma -
Anderson County High School
Lawrenceburg, KY06-1998
Some College (No Degree) - General Studies
Lexington Community College
Lexington, KYSkills
- Labor Relations
- Administrative Oversight
- Business Management
- Regulatory Compliance
- Client and Family Interviews
- Attention to Detail
- Maintaining Client Records
- Case Management
Timeline
Owner/Partner
Bourbon Ventures, LLC
06.2021 - 01.2023
CASA Volunteer
CASA of Lexington
02.2016 - 02.2022
Office Manager
S&S Firestone, Inc
02.2002 - 11.2015
High School Diploma -
Anderson County High School
Some College (No Degree) - General Studies
Lexington Community College
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