Summary
Overview
Work History
Skills
Timeline
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Samantha Tate

Schertz

Summary

Results-driven Hands-on individual recognized for high productivity and efficient task completion. Skilled in client relationship management, strategic planning, and market analysis to drive sales growth. Excel in communication, negotiation, and time management, ensuring seamless operations and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Fraud Analysis

Citibank
08.2022 - Current
  • Prepared and presented comprehensive fraud analysis reports to senior management, enabling informed decision-making.
  • Identified and addressed suspicious claims through detailed analysis to prevent fraud.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prevented key account losses by researching discrepancies and correcting problems.

Bartender/Manager/Sales

Tu Asador
08.2021 - Current
  • Effectively multitasked within fast-paced environment.
  • Provided accurate information about products, prices and services.
  • Used approved scripts to de-escalate angry customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided exceptional customer service to ensure customer satisfaction.

Skills

  • Attention to detail
  • Multi-Tasking
  • Decision-Making
  • Communication
  • Project Management
  • Collaboration
  • Event Management
  • Customer service
  • Time management
  • Effective communication

Timeline

Fraud Analysis

Citibank
08.2022 - Current

Bartender/Manager/Sales

Tu Asador
08.2021 - Current

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Samantha Tate