Shapes learning not just as a task, but as a craft rooted in care, clarity, and deep technical understanding. Over the course of a long career spanning healthcare, government, and tech, has built tools that help people truly grasp what they need to do and why it matters. Turns raw, messy information into clean, usable instruction that supports product rollouts, certifies expertise, and clears roadblocks for teams across disciplines. Often the steady hand behind the scenes, building from scratch, fixing what’s broken, or quietly improving what others didn’t know could work better.
Overview
20
20
years of professional experience
Work History
Global Medical Education Content Manager
Medtronic
Minneapolis, Minnesota
12.2017 - Current
Invest countless hours to create training materials and plans for 3 different medical device product launches and currently serving on two concurrent teams on their path to the same goal, to continue to support Medical Education Managers in delivering quality and approved training content.
Technical Editor
Maverick Solutions / GP Strategies
Columbia, Maryland
09.2016 - 12.2017
Transformed client training deliverables by editing and rewriting over 50 PeopleSoft course assets to improve instructional flow, strengthen technical accuracy, and help consulting teams meet project deadlines faster.
Technical Editor/Writer
Northrop Grumman
Falls Church, Virginia
12.2016 - 07.2017
Revised and produced cybersecurity policy documents for a USPS modernization initiative, tightening technical precision while working alongside other technical writers to develop cohesive outputs.
Training Lead
Conservis Corporation
Minneapolis, Minnesota
07.2015 - 06.2016
Delivered comprehensive training programs to over 100 client businesses and internal teams by building scalable video modules, help content, and onboarding systems, which accelerated software adoption timelines and cut new hire ramp-up time significantly.
Training Materials Developer/Senior Training Specialist/Consultant
Risk Management Solutions (RMS)
Bloomington, Minnesota
04.2005 - 08.2014
Led the full lifecycle of customer and employee education for a flagship catastrophe modeling platform by building instructor-led courses, managing a 300-member certification program, and securing accreditation through the Chartered Insurance Institute.