Kevin Goslin
Lauderhill,FL
Overview
24
24
years of professional experience
Work History
CONCIERGE FRONNT DECK
OASIS LIVING QUARTERS
01.2012 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Dry Cleaner
ONE LOW PRICE
01.2000 - 01.2012
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Education
High School Diploma -
LET'S SCHOOL
08.1990
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Timeline
CONCIERGE FRONNT DECK
OASIS LIVING QUARTERS
01.2012 - Current
Dry Cleaner
ONE LOW PRICE
01.2000 - 01.2012
High School Diploma -
LET'S SCHOOL