Samantha Thompson
Dining Supervisor
PHILADELPHIA,PA
Summary
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
3
3
years of professional experience
Work History
Dining Supervisor
Compass Group USA
Bryn Mawr, PA
10.2019 - Current
- Supervised wait staff during meal service.
- Followed OSHA, safety, health and sanitation guidelines.
- Coordinated dining service with other departments.
- Served as host for diners to drive pleasurable dining experiences.
- Maintained clean, safe and hazard-free work environment.
- Set and oversaw weekly and special event menu plans.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Monitored food preparation, production and plating for quality control.
- Resolved problems, improved operations and provided exceptional service.
Server
Compass Group USA
Lafayette Hill, PA
10.2018 - 10.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Nursing
Montgomery County Community College
Blue Bell PaSkills
High-volume dining
Food production management
Staff Management
Food plating and presentation
Sanitizing understanding
First Aid/CPR
Cultural Awareness
Excellent Communication
Timeline
Dining Supervisor
Compass Group USA
10.2019 - Current
Server
Compass Group USA
10.2018 - 10.2019
Nursing
Montgomery County Community College