Samantha Tremblay
Chester
Summary
Detail-oriented professional with experience in managing customer requests and maintaining accurate client records. Skilled in conflict resolution and staff training to uphold best practices in customer service. Committed to a positive environment for staff and clients alike.
Overview
2026
2026
years of professional experience
Work History
Front Desk Coordinator
chill Spa
Manchester
08.2021 - Current
- Managed appointment scheduling to optimize availability and client satisfaction.
- Conducted data entry and management tasks to maintain accurate client records and service histories.
- Trained new staff on procedures for the best customer service practices
- Assisted in customer requests and answered questions to improve satisfaction.
Volunteer
Wounded Warrior Project
Tewksbury
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
Education
High School Diploma -
Pinkerton Academy
Derry, NH05-2023
Associate of Science -
Manchester Community College
Manchester, NH07-2025
Skills
- Data management
- Customer service
- Staff training
- Inventory
- Organizational abilities
- Conflict resolution
- Proficiency in Word and Google Drive
Accomplishments
The National Society of Leadership and Success (NSLS) 2023-present
References
References available upon request.
Timeline
Front Desk Coordinator
chill Spa
08.2021 - Current
Volunteer
Wounded Warrior Project
High School Diploma -
Pinkerton Academy
Associate of Science -
Manchester Community College