Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Trovato

Rochester,NY

Summary

Dynamic professional with a proven track record in enhancing client satisfaction and sales revenue at Monster Energy through expert relationship selling and sales expertise. Skilled in interpersonal communication and strategic promotional planning, I excel in fostering team productivity and operational efficiency. Achieved significant sales growth by leveraging product knowledge and sales closing techniques.

Overview

8
8
years of professional experience

Work History

Street Sales Representative

Monster Energy
10.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Salon Manager

Zoom Tan - Tanning Salon
08.2021 - 10.2022
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.

Coordinator

Ymca Of Greater Rochester
02.2017 - 03.2021
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Education

East Ridge High School
05.2016

Skills

  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales closing
  • Relationship selling
  • Promotional planning

Timeline

Street Sales Representative

Monster Energy
10.2022 - Current

Salon Manager

Zoom Tan - Tanning Salon
08.2021 - 10.2022

Coordinator

Ymca Of Greater Rochester
02.2017 - 03.2021

East Ridge High School
Samantha Trovato