Samantha Valentin-Morales
Lakeland,FL
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
11
11
years of professional experience
Work History
Assistant Store Leader
PetSmart
Lake Wales
02.2025 - Current
- Encouraged a consistent focus on safety to enhance overall store functions.
- Built relationships with team members to encourage willingness to address concerns, and feedback.
- Led daily operational, and inventory excellence initiatives in the store.
- Maintained supplies, and cleaniess of the store for the pack and customers.
Associate Lead With Keys
PetSmart
Lakeland, FL
02.2024 - 01.2025
- Enhanced team performance by providing regular coaching, guidance, and constructive feedback.
- Provides support for primary functions of various leadership roles when necessary.
- Completed opening and closing procedures daily.
Assistant Store Manager
PetSupermarket
Winter Haven, FL
05.2014 - 01.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Created and maintained safe and secure work environments for employees.
Education
High School Diploma -
Bartow Senior High School
Bartow, FL06-2012
Skills
- Customer Relations
- Stock Management
- Store Organization
- Hiring and Training
- Time Management
- Mentoring and Coaching
- Problem-Solving
- Upselling and Cross Selling
- Team Building and Leadership
- Retail Operations
- Customer Service and Engagement
Timeline
Assistant Store Leader
PetSmart
02.2025 - Current
Associate Lead With Keys
PetSmart
02.2024 - 01.2025
Assistant Store Manager
PetSupermarket
05.2014 - 01.2024
High School Diploma -
Bartow Senior High School