Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Valenzuela

Kent,WA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of increased revenue, improve buying experience and elevating company profile. Consistently recognized for excellence in customer service.

Overview

2
2
years of professional experience

Work History

Customer/Sales Associate

Aleko Products
06.2023 - 10.2023
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and purchasing decisions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Used SMART goals to obtain team goals

Leasing Consultant

Bridge Property Management
10.2022 - 05.2023
  • Greeted clients, showed apartments, and prepared leases.
  • Conduct property tours and showcase available units to potential renters.
  • Process rental applications and conduct background checks on applicants
  • RENTCAFE
  • Maintain organized records of tenant communications, lease agreements, and maintenance requests

Bilingual Customer Service Representative

Alaska Airlines
04.2022 - 09.2022
  • Met customer's guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.


  • At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction
  • Perform computer, iPad and paperwork tasks.\
  • Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.

Education

High School Diploma -

Federal Way High School
Federal Way, WA
06.2022

Skills

  • Time Management
  • Bilingual Spanish/English
  • Remain present and observant
  • Invest in personal growth
  • Always maintain contagious positive attitude
  • Work ethic and Integrity

Languages

Spanish
Native or Bilingual

Timeline

Customer/Sales Associate

Aleko Products
06.2023 - 10.2023

Leasing Consultant

Bridge Property Management
10.2022 - 05.2023

Bilingual Customer Service Representative

Alaska Airlines
04.2022 - 09.2022

High School Diploma -

Federal Way High School
Samantha Valenzuela