Samantha Valera
Saint Paul,MN
Summary
Friendly disposition and desire to work hard. Known for outstanding work ethic. Comfortable lifting heavy materials.
Self-motivated associate recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.
Enthusiastic Produce Clerk skilled in organizing merchandise and creating appealing product displays. Dedicated and driven to address challenges and develop creative solutions. Offering experience in customer-facing roles.
Upbeat, customer-focused Sales Associate with almost 2 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Pet Products Associate
Pet Smart
Saint Paul, MN
09.2024 - Current
- Assisted customers with loading purchases into their vehicles when necessary.
- Offered advice on proper care for specific types of pets based on individual customer inquiries.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Attended weekly team meetings to discuss upcoming promotions, new product releases, and other topics related to store operations.
- Assisted customers in selecting appropriate pet products for their needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Demonstrated product expertise and directed guests to product locations.
- Greeted customers to determine wants or needs.
- Organized product inventory and restocked shelves as needed.
- Performed daily opening and closing procedures for the store.
- Ensured compliance with local laws pertaining to sale of certain pet-related items such as flea and tick treatments or medications requiring a prescription.
- Processed online orders for delivery or pick up at the store location.
- Answered customer inquiries regarding product features, pricing, and availability.
- Monitored expiration dates on perishable items such as food or treats and removed from shelves accordingly.
Overnight Stocker
Walmart
Vadnais Heights, MN
09.2023 - 03.2024
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Checked shelves in department to determine replenishment needs.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Followed instructions to properly arrange merchandise items.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Assessed floor displays to restock merchandise.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Used proper case cutting techniques to cut and sort stock loads.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Maintained an orderly appearance at all times throughout the store.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Identified and quickly handled spill clean-up.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Prepared products by adding tags and readying pallets for restocking.
- Conducted price changes as needed, following established procedures.
- Updated pricing and sales signs to promote merchandise.
- Responded quickly to emergency situations during night shifts.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Stamped price tags on merchandise, referring to official price lists.
- Issued supplies, materials and products to team members based on information from requisitions.
Team Associate
Walmart
Vadnais Heights, MN
07.2022 - 09.2023
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Monitored trends in customer satisfaction levels and identified opportunities for improvement.
- Assisted in the development of team strategies and goals.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with vendors to ensure supply chain needs were met in a timely manner.
- Addressed customer needs, responding to specific requests.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Built and maintained working relationships with peers and upper management.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Looked for ways to go above and beyond job requirements.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Stayed informed of company and store updates from leadership.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Cleaned and stocked produce shelves, ensuring freshness of all items.
- Organized fruits and vegetables in the display cases according to company standards.
- Rotated merchandise on a regular basis to ensure that older products were sold before expiration date.
- Provided customer service by responding to questions and requests in a timely manner.
- Checked temperatures of coolers and freezers regularly to maintain food safety standards.
- Assisted customers with selecting fresh produce items as requested.
- Performed daily maintenance tasks such as cleaning work areas, equipment, and utensils.
- Labeled packages with product name, price, weight, or other information as required.
- Maintained inventory levels for various types of produce items.
- Tracked sales data and adjusted stock levels accordingly to meet customer demand.
- Adhered to health codes while handling food items safely and hygienically.
- Inspected incoming shipments of produce for signs of damage or spoilage.
- Disposed expired goods properly following established procedures.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Arranged and stocked department displays.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
- I was also taught how to do price changes, scan our outs and order food from our 3rd party vendor as needed.
- I know how to do spark which is a temperature reading app for our fresh department that ensures our coolers are at the right temperature and our product is within temperature limits.
- Help set new mods or reset old mods within the department.
50/50 Raffle Ticket Seller
White Bear Lake Lions Club
Saint Paul, MN
04.2011 - 01.2013
- Processed payments from customers and issued receipts.
- Organized ticket sales materials in an orderly fashion.
- Explained rules and regulations of the raffle to customers.
- Greeted customers and provided information about the raffle tickets.
- Maintained accurate records of ticket sales transactions.
- Replenished and arranged items to maintain appearance.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Skills
- Fast learner
- Quality Control
- Pallet Jack Operation
- Stock Rotation
- Safe Food Handling
- Stock replenishment
- Display Setup
- Regulatory Compliance
- Retail Merchandising
- Crate breakdown
- Price Checking
- Temperature Logging
- Supply Ordering
- Unloading packages
- Shelf Stocking
- Performance Improvement
- Produce quality standards
- Training and mentoring
- Honesty and Integrity
- Cleaning procedures
- Product Knowledge
- Store appearance
- Cleaning and sanitation
- Quality Inspections
- Punctuality
- Packaging and Labeling
- Strong Work Ethic
- Management interaction
- Weights and Measurements
- Box Cutter and Pallet Jack Safety
- Unloading Deliveries
- Inventory Counts
- Positive Attitude
- Hand-Eye Coordination
- Problem-Solving
- Following Instructions
- Materials Staging
- Organizing Work Stations
- Attention to Detail
- Collaboration and Teamwork
- Continuous Development
Timeline
Pet Products Associate
Pet Smart
09.2024 - Current
Overnight Stocker
Walmart
09.2023 - 03.2024
Team Associate
Walmart
07.2022 - 09.2023
50/50 Raffle Ticket Seller
White Bear Lake Lions Club
04.2011 - 01.2013