Experienced with managing pet product inventory and customer service. Utilizes effective communication to assist customers and maintain product displays. Track record of contributing to team success and adapting to changing needs.
Overview
23
23
years of professional experience
Work History
Pet Products Associate
Petsmart
10.2001 - Current
Enhanced store presentation by maintaining clean, organized, and visually appealing displays of pet products.
Streamlined product inventory management with efficient tracking and restocking procedures.
Increased customer satisfaction by providing knowledgeable and friendly assistance in selecting pet products.
Facilitated smooth transactions at checkout by efficiently scanning items, applying discounts accurately, bagging purchases securely.
Contributed to a positive work environment through open communication and active participation in team meetings.
Supported store operations by keeping aisles uncluttered and safe for both customers and pets.
Promoted store loyalty program to customers, emphasizing benefits such as exclusive discounts and special offers on pet products.
Crosstrained in multiple departments to provide comprehensive support across all aspects of the business when needed.
Conducted regular price checks for accurate pricing, ensuring competitive rates for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Used in-store system to locate inventory and place special orders for customers.
Participated in regular inventory audits to ensure accurate stock levels were maintained throughout the store.
Developed strong rapport with customers and created positive impression of business.
Assisted in the training of new employees, sharing expertise in pet product knowledge and customer service techniques.
Professional Pet Stylist
Petsmart
10.2001 - 12.2019
Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
Utilized specialized tools and equipment appropriately for each pet''s unique coat type and condition.
Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
Assisted in inventory management, ensuring adequate supplies were available for daily operations.
Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
Developed strong relationships with customers, resulting in repeat business and positive referrals.
Followed pet care instructions for dietary needs and medication regimens.
Monitored animals for behavioral problems and signs of health issues.
Washed, trimmed, and brushed animals to maintain good grooming standards.