Samantha Velasquez
Dallas,TX
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
CSR/Veterinary Technician
Animal Clinic Of Farmers Branch
Farmers Branch, Texas
05.2025 - Current
- Assisted clients in scheduling appointments and managing services for their pets.
- Answered incoming calls, addressing inquiries about treatments and clinic policies.
- Educated pet owners on proper care and preventive measures for their animals.
- Documented observations and reported concerns to veterinary staff promptly.
Puppy Love
Receptionist And Staff
Dallas, Texas
06.2023 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
Party City
Retail Associates
Dallas, TX
05.2022 - 05.2023
- Answer customers’ questions about merchandise and advise customers on merchandise selection
- Stock shelves, racks, cases, bins and tables with new or transferred merchandise
- Stamp, attach , or change price tags on merchandise, referring to price list
Wave
Retail Associates
Dallas, TX
09.2021 - 02.2022
- Stocked, organized, and took inventory of merchandise
- Opened and closed the store in accordance with operating hours
- Processed customer’s payments and refunds
Sonic
Car Hop Sonic
Dallas, TX
11.2020 - 07.2021
- Maintained high standards of customer service during high-volume, fast-paced operations
- Operated cash registers to accept payments for food and beverages
- Carried food out to customers
Education
Bachelor of Science - Veterinary Biomedical Technician
East Texas A&M University
Commerce, TX 08.2023 - 04.2026
Uplift Heights Preparatory
Dallas, TXSkills
- Animal care
- Communication skills
- Client relations
- Empathy and patience
- Client education
- Team collaboration
- Customer service
- Appointment scheduling
Timeline
CSR/Veterinary Technician
Animal Clinic Of Farmers Branch
05.2025 - Current
Bachelor of Science - Veterinary Biomedical Technician
East Texas A&M University
08.2023 - 04.2026
Puppy Love
Receptionist And Staff
06.2023 - 03.2025
Party City
Retail Associates
05.2022 - 05.2023
Wave
Retail Associates
09.2021 - 02.2022
Sonic
Car Hop Sonic
11.2020 - 07.2021
Uplift Heights Preparatory