Samantha Washington
Miami,FL
Overview
7
7
years of professional experience
Work History
Customer Development Manager
Delilah Miami
Miami, FL
10.2023 - 07.2025
- Organized special events for high-profile customers, including private dinners and cocktail receptions.
- Greeted guests upon arrival and ensured their satisfaction with the overall experience.
- Kept up-to-date records of reservations, bookings, cancellations, and no-shows.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Negotiated prices and sales of tables and dining experiences
NFL Cheerleader and Community Relations
Miami Dolphins
Miami, FL
04.2021 - 09.2023
- Performed complex dance routines at NFL football games and other events.
- Demonstrated strong leadership skills by motivating teammates to reach goals
- Assisted in promotional activities, such as charity fundraisers and community outreach programs.
- Trained for physical fitness requirements, including running, strength training and cardio exercises
- Developed and maintained relationships with local community partners and non profit organizations
Character Performer
Walt Disney World Resort
Orlando, FL
01.2018 - 12.2021
- Created a welcoming environment for guests by greeting them upon arrival, and providing directions when needed.
- Engaged with guests from all over the world in character interactions, providing positive entertainment experiences.
- Maintained an upbeat attitude while interacting with guests of all ages.
Skills
- Public Engagement
- Relationship Establishment
- Vocal Performance and Singing
- Trained dancer
- Creative Thinking
- Cooperative Attitude
- Flexible and Adaptable
- Guest Relations
- Public Speaking
- Positive and Professional
- Multitasking and Prioritization
- Client and customer relations
- Community outreach
- Event coordination
Accomplishments
- Miami Dolphins Cheer Veteran of the year 2022-2023
- Former Miss Teen USA and Miss America Organization titleholder
- Nebraska Black Excellence Scholarship recipient
- Nebraska Female Vocalist of the year award recipient
Timeline
Customer Development Manager
Delilah Miami
10.2023 - 07.2025
NFL Cheerleader and Community Relations
Miami Dolphins
04.2021 - 09.2023
Character Performer
Walt Disney World Resort
01.2018 - 12.2021