Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Samantha Watkins

Chicago,IL

Summary

Highly focused and industrious, with an excellent work ethic. Adept multitasker who can handle a high number of physical tasks. Skilled at maintaining cordial and professional relationships with colleagues and managers. Strong work ethics in hospitality with strong leadership, problem-solving and organizational skills honed in a customer-focused environment.

Overview

12
years of professional experience
1
Certification

Work History

Golden Dining

Hospitality Aide
06.2015 - 12.2018

Job overview

  • Greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.

Colonial Hall Nursing Home, City of Chicago

Instructional Aide, Doctor Cafeteria Assistant
11.2012 - 06.2015

Job overview

  • Help residents use the bathroom
  • Help residents do daily activities
  • Maintain hygiene and change bedding
  • Turn, reposition and move residents between wheelchairs, seats and beds
  • Serve meals and help patients eat their food
  • Listen to patients regarding any health concerns they might have and report details to a Registered
  • Nurse or

01.2009 - 11.2012

Job overview

  • Prepare and serve breakfast, lunch and other food to children and adults in a courteous customer service oriented manner
  • Organize and set up equipment and workstations
  • Perform duties following health, food service, government and other regulations
  • Demonstrate proper equipment operation skills while adhering to safety and thorough cleaning.

McDonald’s

Cashier
01.2007 - 01.2009

Job overview

  • Handle cash, credit, or check transactions with customers
  • Scan goods and collect payments
  • Ensure pricing is correct
  • Issue change, receipts, refunds, or tickets
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Greet customers when entering or leaving establishment
  • Maintain clean and tidy checkout area
  • Answer customers' questions and get a manager if answer doesn't solve the issue
  • Provide excellent customer service to ensure satisfaction

Education

Calumet High School
Chicago, IL

High school diploma
2000

Skills

  • Elderly Care
  • Basic Housekeeping
  • Patient Transport
  • Cafeteria Equipment Operations
  • Food Production
  • Safe Food Handling

Certification

BUILDING MAINTENANCE (5 years) INVENTORY (10+ years) MAINTENANCE (7 years) Food Preparation (10+ years) English Home Care (10+ years) Meal Preparation (10+ years) Communication skills (10+ years) Food Service (10+ years) Hospitality (10+ years) Customer service (10+ years) Patient care (10+ years) Senior Care (10+ years) Food Handling Certifications and Licenses ServSafe Food Handler Building Maintances Hospitality Manager License Food Handler Certification

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Hospitality Aide

Golden Dining
06.2015 - 12.2018

Instructional Aide, Doctor Cafeteria Assistant

Colonial Hall Nursing Home, City of Chicago
11.2012 - 06.2015

01.2009 - 11.2012

Cashier

McDonald’s
01.2007 - 01.2009

Calumet High School

High school diploma

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Samantha Watkins