Dedicated healthcare professional with expertise in compliance adherence, service coordination, and emergency response. Proven ability to enhance operational efficiency and improve resident care outcomes.
Overview
16
16
years of professional experience
Work History
Administrator In Training
Clara Manor Nursing Home
Kansas City
08.2025 - Current
Assisted in managing resident admissions and discharges at nursing home.
Organized daily schedules for staff and residents to ensure seamless operations.
Supported the maintenance of resident records and documentation for compliance.
Coordinated interdepartmental communication to streamline workflow.
Assisted in planning and implementing recreational activities to promote resident engagement.
Conducted routine inventory checks of supplies and equipment for operational needs.
Provided assistance to residents with daily living activities and personal care tasks.
Participated in team meetings to discuss resident care strategies and improvements.
Performed data entry tasks accurately and efficiently.
Researched new products or services that could benefit the company's operations.
Provided efficient administrative support services such as typing correspondence, creating presentations or maintaining contact lists.
Fostered positive relationships between departments through effective communication strategies.
Conducted research to pinpoint areas for improvement in administrative operations.
Patient Care Technician/CNA
North Kansas City Hospital
Kansas City
02.2024 - 11.2025
Assisted nursing staff with patient care tasks and daily activities.
Monitored vital signs and reported changes to medical team promptly.
Provided support during patient examinations and treatments as needed.
Maintained cleanliness and organization of patient areas and equipment.
Documented patient information accurately in electronic health records system.
Ensured compliance with hospital policies and safety regulations consistently.
Helped create a safe environment by following infection control policies.
Responded quickly in emergency situations by providing appropriate first aid measures.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
Collected specimens such as urine samples for testing purposes according to established protocols.
CNA/ Administrator In Training
Reliant Care Management
Kansas City
02.2023 - 02.2024
Provided patient care and assistance with daily living activities.
Maintained cleanliness and safety of patient rooms and common areas.
Collaborated with healthcare team to develop patient care plans.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Performed vital sign assessments, such as taking blood pressure and temperature.
Medical Assistant
Saweikis Family Medicine
Keyser
02.2022 - 02.2023
Assisted physicians with patient examinations and procedures.
Managed patient intake and medical record documentation.
Scheduled appointments and coordinated referrals for patients.
Administered medications and injections under physician supervision.
Maintained cleanliness and organization of examination rooms.
Educated patients on treatment plans and medication usage.
Monitored vital signs and reported findings to healthcare team.
Collaborated with staff to enhance patient care processes.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Contacted pharmacies to submit and refill patients' prescriptions.
CNA
Stonerise of Keyser
Keyser
07.2021 - 02.2023
Assisted residents with daily living activities and personal hygiene needs.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of resident rooms and common areas.
CNA
UPMC Avalon Place
New Castle
10.2018 - 07.2021
Assisted residents with daily living activities and personal hygiene needs.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of resident rooms and common areas.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
CNA
Marlborough Health and Rehab
Marlborough
01.2014 - 10.2018
Assisted residents with daily living activities and personal hygiene needs.
Maintained cleanliness and organization of resident rooms and common areas.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Performed vital sign assessments, such as taking blood pressure and temperature.
Home Health Aide
Interim Home Health
Norwich
01.2013 - 02.2014
Assisted clients with daily living activities such as bathing and dressing.
Provided companionship and emotional support to enhance client well-being.
Administered medications according to prescribed schedules and instructions.
Prepared nutritious meals tailored to individual dietary needs and preferences.
Maintained a clean and safe environment for clients at home.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
CNA
Bridebrook Health and Rehab
Niantic
09.2010 - 02.2013
Assisted residents with daily living activities and personal hygiene needs.
Documented care provided in resident records accurately and timely.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Answered patient call lights promptly and responded to requests appropriately.
Education
Certificate in Healthcare Administration - Long-Term Care
Saint Joseph's College of Maine
Standish, ME
07-2026
Phlebotomy Certification -
American Ambulance
Norwich, CT
07-2014
Certified Nursing Assistant Certification Program -
Educational Training of Wethersfield
New London
09-2010
High School Diploma -
Norwich Free Academy
Norwich, CT
06-2004
Skills
Decision-making capacity
Leadership qualities
Emergency response
Compliance adherence
Time management
Cost control
Service coordination
Timeline
Administrator In Training
Clara Manor Nursing Home
08.2025 - Current
Patient Care Technician/CNA
North Kansas City Hospital
02.2024 - 11.2025
CNA/ Administrator In Training
Reliant Care Management
02.2023 - 02.2024
Medical Assistant
Saweikis Family Medicine
02.2022 - 02.2023
CNA
Stonerise of Keyser
07.2021 - 02.2023
CNA
UPMC Avalon Place
10.2018 - 07.2021
CNA
Marlborough Health and Rehab
01.2014 - 10.2018
Home Health Aide
Interim Home Health
01.2013 - 02.2014
CNA
Bridebrook Health and Rehab
09.2010 - 02.2013
Certificate in Healthcare Administration - Long-Term Care
Saint Joseph's College of Maine
Phlebotomy Certification -
American Ambulance
Certified Nursing Assistant Certification Program -