SAMANTHA WILLIAMS

• Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
• Scheduled appointments with specialists on behalf of clients.
• Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
• Processed referral requests from patients, doctors and other health care professionals.
• Assisted with completion of referral forms and verified data accuracy and completion

Codes:

• Contact patients with information concerning tests ordered by provider as necessary
• Obtain authorization from a diversity of insurance companies

• Owners apprentice (over see all collections/every day to day process)
• Spearheaded the successful launch of a new business division, increasing revenues by25%
• Managed patient scheduling and billing task
• Developed and maintained a company-wide system of accountability and performance metrics
• Managed customer service calls and emails in a timely and professional manner
• Responded to customer inquiries and complaints in a timely and professional manner
• Processed guest payments quickly and accurately
• Oversaw daily administrative functions, maintaining an organized and productive office environment.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

• Verified insurance details for accuracy and compliance.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.(PI CASES)
• Improved internal communication by creating and distributing timely meeting agendas, minutes, and follow-up action items.
• Optimized budget management by tracking expenses, processing invoices, and providing regular financial.
• Financial modifications
• Administrative tasks, ensuring efficient office operations.
• Daily patient therapies performed as needed
• Safeguarded sensitive information by maintaining strict confidentiality in all aspects of administrative duties.