SAMANTHA WILLIAMS
STOCKTON,USA
Summary
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
17
17
years of professional experience
Work History
Cashier
Naylor Pantry
08.2023 - Current
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner, ensuring a positive shopping experience.
- Accurately processed transactions using point-of-sale (POS) systems, handling cash, credit, and debit payments, ensuring precise cash drawer management.
- Efficiently managed high-volume customer transactions, maintaining speed without sacrificing accuracy, even during peak hours.
- Demonstrated strong product knowledge to assist customers with inquiries, suggest additional items, and resolve issues or complaints promptly.
- Maintained cleanliness and organization of the checkout area, ensuring a safe and welcoming environment for customers.
- Assisted in restocking shelves, organizing inventory, and maintaining visual merchandising standards.
- Worked collaboratively with team members and supervisors to meet daily sales goals and improve overall store performance.
- Ensured compliance with company policies and procedures, including handling returns, exchanges, and discounts appropriately.
- Processed returns and exchanges, providing customers with accurate refunds, ensuring a seamless experience.
- Contributed to achieving daily sales targets and improving store profitability through excellent customer service and efficient transaction handling.
Dispatcher
D Williams Trucking LLC
05.2019 - Current
- Coordinated daily dispatch operations to ensure timely and efficient delivery schedules.
- Monitored vehicle locations using GPS tracking systems to optimize routes and reduce delays.
- Communicated with drivers to provide updates, resolve issues, and facilitate smooth operations.
- Managed freight documentation and ensured compliance with transportation regulations and safety standards.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
Cashier
JETS
01.2021 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register and balanced end-of-shift cash drawers.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on operational procedures and customer interaction standards.
PCT I
South Georgia Medical Center
05.2017 - 11.2019
- Delivered compassionate and patient-focused care to individuals in various healthcare settings, including hospitals, nursing homes, and outpatient clinics.
- Assisted patients with daily living activities (ADLs), including bathing, dressing, grooming, and mobility, ensuring comfort and dignity.
- Monitored vital signs (e.g., blood pressure, pulse, temperature, and respiratory rate) and documented findings in patient charts, reporting any changes to nursing staff promptly.
- Administered prescribed medications, as directed by medical staff, and provided support with medical equipment such as oxygen tanks, heart monitors, and IVs.
- Assisted in the preparation and transport of patients for medical tests, procedures, and surgeries, ensuring safety and comfort throughout the process.
- Provided emotional support and companionship to patients and their families, fostering a caring and empathetic environment.
- Maintained accurate patient records and updated healthcare documentation in compliance with healthcare regulations and privacy laws (HIPAA).
- Collaborated with nurses, physicians, and other healthcare team members to develop and implement individualized care plans, contributing to a holistic patient care approach.
- Supported wound care management, including dressing changes and monitoring for signs of infection, under the supervision of registered nurses (RNs).
- Provided education and support to patients and families on post-discharge care, health maintenance, and follow-up instructions.
- Participated in ongoing training and certification programs to stay updated on medical practices, patient care procedures, and safety protocols.
- Assisted in the sterilization and cleaning of medical equipment, ensuring proper infection control measures were followed at all times.
- Contributed to improving patient satisfaction scores by ensuring prompt responses to patient needs, maintaining a positive bedside manner, and ensuring a high level of care and attention.
Home Health Caregiver
Mrs,Rouse
02.2009 - 04.2012
- Provided personalized care plans to enhance patient comfort and well-being.
- Assisted with daily living activities, ensuring clients' safety and dignity.
- Administered medications according to prescribed schedules and protocols.
- Monitored vital signs, reporting changes to healthcare professionals promptly.
- He pass away in April 4,2012
- Developed strong relationships with clients and families, fostering trust and communication.
Education
High School Diploma -
Lanier County High School
Lakeland, GA10.2001
Skills
- Highly motivated Sales Associate with extensive service and sales experience
- Outgoing sales professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market
- Customer assistance
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
Timeline
Cashier
Naylor Pantry
08.2023 - Current
Cashier
JETS
01.2021 - 05.2023
Dispatcher
D Williams Trucking LLC
05.2019 - Current
PCT I
South Georgia Medical Center
05.2017 - 11.2019
Home Health Caregiver
Mrs,Rouse
02.2009 - 04.2012
High School Diploma -
Lanier County High School