Samantha Wilson
Lansing,MI
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
7
7
years of professional experience
Work History
Customer Experience Banker
Huntington Bank
09.2022 - Current
- Proficient in running several types of teller transactions
- Balance and maintain the entirety of the vault along with ordering and shipping out cash
- direct customers to appropriate department based on their specific needs
- Ensure the bank avoids risk by maintaining all security procedures
Assistant General Manager
Crunch Fitness Gym
05.2021 - 08.2022
- Trained new employees on proper protocols and customer service standards
- Handled problematic customers and clients while maintaining excellent customer service
- Service to sales- built relationships with prospective customers and educated them on the what the facility has to offer, resulting in a sale
- Construct employee schedules while being mindful of conflicting availabilities
Manager/Pre-Sales Coordinator
Red Effect Infrared Fitness
10.2016 - 09.2019
- Hired as a sales associate and later promoted to general manager
- Produced daily progress reports of the studio
- Resolved customer complaints regarding sales and service
- Increased client count by performing outstanding customer service and familiarity of the company
- Networked with local businesses to increase sales
Education
Certification in CPR/AED -
Diploma - undefined
East Lansing High School
East Lansing, MI2014
Timeline
Customer Experience Banker
Huntington Bank
09.2022 - Current
Assistant General Manager
Crunch Fitness Gym
05.2021 - 08.2022
Manager/Pre-Sales Coordinator
Red Effect Infrared Fitness
10.2016 - 09.2019
Certification in CPR/AED -
Diploma - undefined
East Lansing High School
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