SAMANTHA WOOD
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Life Event Specialist (Benefits Administrator)
Unum Group
01.2020 - 02.2025
- Designed and edited Short Term Disability contracts and policies
- Fostered relationships with clients, brokers, and HR administrators
- Developed departmental workflows for claim management
- Created and implemented productivity increasing software
- Assisted management with client questions and presentations
- Administered STD benefits
Senior Leave Specialist
Unum Group
04.2018 - 12.2019
- Ensured FMLA/state leave law administration quality and performance of team
- Provided potential clients with product knowledge
- Trained onboarding HR administrators
- Interim management
- Products presented to senior management and EXL teams
Crew Leader
Montana Conservation Corp
02.2017 - 10.2017
- Assisted in completing natural resource and community service projects, following project plans and maintaining quality standards
- Facilitated crew member growth, provided guidance and support, and encouraged a positive learning environment
- Maintained accurate records of project activities, crew member performance, and safety incidents
Crew Member
Montana Conservation Corp
02.2016 - 10.2016
- Worked on projects like trail building and maintenance, watershed restoration, planting trees, backcountry work, and forest fuels reduction
- Crews camped while working, required extended hiking, lifting heavy materials, and working in various weather conditions
- Gained practical experience and skills in conservation, trail maintenance, and other outdoor work
Crew Member
American Conservation Experience
10.2015 - 02.2016
- Participated in coastal wetland restoration involving removal of invasive species and reintroduction of native species.
- Worked with on-site biologists to determine logistics, delegate tasks, collect water and dirt samples
- Worked on a variety of conservation projects, including trail building and maintenance, invasive species removal, and native plant restoration
Education
Certification - Project Management - PMP
Pennsylvania State University - World Campus
12-2025
BS. - Organismal Biology and Ecology: Zoology
Middle Tennessee State University
08-2015
Skills
- Leadership
- Management
- Contract interpretation
- Independent judgment
- Teamwork
- Problem-solving
- Process improvement
- Compliance
- Customer service
- Verbal and written communication
- Decision-making
- Conflict resolution
- File management
- Client meetings
Awards
SEE (Simplicity, Excellence, and Empathy) Award, 2020
Timeline
Life Event Specialist (Benefits Administrator)
Unum Group
01.2020 - 02.2025
Senior Leave Specialist
Unum Group
04.2018 - 12.2019
Crew Leader
Montana Conservation Corp
02.2017 - 10.2017
Crew Member
Montana Conservation Corp
02.2016 - 10.2016
Crew Member
American Conservation Experience
10.2015 - 02.2016
Certification - Project Management - PMP
Pennsylvania State University - World Campus
BS. - Organismal Biology and Ecology: Zoology
Middle Tennessee State University
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