Samantha Woolery
Media,PA
Summary
Dynamic manager with a proven track record at IM Pools Management, Inc., excelling in strategic planning and workforce management. Successfully enhanced operational excellence through effective task delegation and performance management, while fostering positive customer relations and staff development. Committed to driving results and addressing challenges with clear communication and proactive solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
IM Pools Management, Inc.
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Arts - Business And Spanish
Gettysburg College
Gettysburg05-2026
Skills
- Emergency response
- Performance management
- Staff training and development
- Operations management
- Task delegation
- Verbal and written communication
- Goal setting
- Relationship building
- Schedule preparation
- Coaching and mentoring
- Team leadership
- Expectation setting
- Conflict resolution
Certification
American Red Cross Certified CPR, First Aid, Lifeguarding, AED
Athletic/Extra Curricular
Gettysburg Field Hockey, Starter Freshman through Junior Year and Team Captain for the upcoming 2025-26 year.
Gettysburg Blue & Gray 1/2 Marathon, Completed in 2023 & 2024.
Regularly attend the gym to maintain personal physical and mental wellness
Languages
Spanish
Full Professional
Timeline
Manager
IM Pools Management, Inc.
05.2023 - Current
Bachelor of Arts - Business And Spanish
Gettysburg College
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