Samantha Woolfolk

Experienced Trainer with a proven track record in team leadership, strategic planning, and organizational skills. Equipped employees with necessary tools and knowledge to independently handle daily functions and exceed expectations. Diligent in providing comprehensive training and mentorship, leveraging exceptional management abilities and a results-driven approach.

Amensty Trainer 

• Certified 50+ Amensty Associates within 5 Months of Building Launch
• Within 6 months of new role became a master trainer for amensty
• Floor health decreased by 35% during peak hours. This is due to the fact that it took an average of 35 minutes for items that dropped to the ground to recover. Immediately after audits with the AFMs, floor health increased by 60% and their recovery time was 10 minutes or less.

Learning Trainer

• Set Amazon expectation by providing a positive first encounter to 100+ New hires
• Developed 10+ Ambassador to be in process assistant Roles
• With continuous updates to trainings I ensured there was constant communication to departments to ensure a smooth transition
• Developed a strategy to boost stow rates by mentoring over 15+ underperforming employees who swiftly moved to the top of there site

Process Assistant

• Site was at a 82% percent before critical roll effectiveness .After action plan was put into place it was raised to 98.5%
• With obstacles like weather a plan was put in place that insured 20,000+ Units got out in a Timely manner
• Allocated labor not just to the right places but at the the right time which improved work flow by 85%
• Took real-time feedback from associates to improve day-to-day tasks

Tier 1

• Hitting the site goal of stowing 5,000 Units in a day Multiple times
• Process over 5 pallets of 250+ units or more per pallet daily for damage land
• Increase stow Rate for over 70 associates with retrains and coaching as an ambassador
• Identify asin defect as a problem solver which made a long lasting solution for the building