Samantha Biscoe
Client Relations Specialist
Scottsdale,AZ
Summary
Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
2
2
year of post-secondary education
Work History
Brand Ambassador
Cartier
07.2021 - Current
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Jewelry and Timepieces.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Interacted with team members across departments to research and resolve customer issues.
- Became the first brand ambassador for Cartier to host a client and receive high jewelry and prestige experience.
Sales and Marketing Associate
BeLoved Boutique
Hastings, MN
03.2018 - 09.2021
- Helped customers find merchandise and assisted with sizing and accessories.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased shop productivity by improving team processes and streamlining tasks.
- Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.
Social Media and Marketing Intern
Monnaluna
Florence, Italy
01.2020 - 03.2020
- Created engaging content to catch attention of potential customers.
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
- Conducted daily updates to social media profiles to boost company online presence.
- Collaborated with team members to help expand marketing channels.
Education
Bachelor of Arts - Communication Studies
University of Minnesota - Twin Cities
Minneapolis, MN 08.2019 - 12.2020
Skills
Relationship builder
Sales expertise
Adapt to diverse groups
Microsoft, Adobe, SAP, and Salesforce Proficiency
Organization and Time Management
Self-Motivated
Flexible and Adaptable
Organizations and Achievements
- Women@Dior Mentee
- LVMH: Inside LVMH Certificate
- FABO- Fashion and Business Organizations
- Phi Theta Kappa Honor Society
- PRSSA- Public Relations Student Society of America
Timeline
Brand Ambassador
Cartier
07.2021 - Current
Social Media and Marketing Intern
Monnaluna
01.2020 - 03.2020
Bachelor of Arts - Communication Studies
University of Minnesota - Twin Cities
08.2019 - 12.2020
Sales and Marketing Associate
BeLoved Boutique
03.2018 - 09.2021