Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JAYLA M. ROSADO

Locust Grove,GA

Summary

Dynamic Brand Ambassador with a proven track record at Forever 21, adept in customer engagement and relationship building. Excelled in creating compelling product demonstrations and increasing sales through expert product education and innovative display strategies. Skilled in team leadership and effective communication, consistently exceeding marketing goals and fostering positive customer relationships.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

Forever 21
06.2022 - 05.2024
  • Provided exceptional customer service to drive satisfaction.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Maintained clean, organized and professional work environment.
  • Worked with team to achieve sales goals for products.
  • Developed creative displays and signage to draw customers to products.
  • Increased sales by effectively communicating product benefits.
  • Engaged customers to communicate key product features.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Maintained knowledge of current promotions and product features.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Communicated product information with confidence and educated consumers about company.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Educated customers on product features and answered questions regarding product use.
  • Established and maintained positive relationships with customers.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.
  • Trained new brand ambassadors, ensuring consistency and quality in brand representation.
  • Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

No Degree - Business Management

SOUTHRN CRESENT TECHNICAL COLLEGE
Griffin, GA
05-2026

High School Diploma -

LOCUST GROVE HIGH SCHOOL
Locust Grove, GA
05-2024

Skills

  • Customer service
  • Effective communicator
  • Exceptional communication
  • Customer engagement
  • Adaptable personality
  • Team leadership qualities
  • Relationship builder
  • Customer relationship building
  • Goal-oriented mindset
  • Brand awareness
  • Sales expertise
  • Staff training
  • Product demonstration
  • Performance improvement
  • Target audience identification
  • Conflict resolution techniques
  • Relationship management
  • Sales and negotiation tactics
  • Data-driven decision making
  • Revenue generation
  • Excellent public speaking
  • Inventory control
  • Sales
  • Floor operations and displays
  • Communication skills
  • Strong interpersonal skills
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Public speaking
  • Creative thinking
  • Attention to detail
  • Display set up and arrangement
  • Critical thinking
  • Merchandise sales
  • Flexible schedule
  • Relationship building
  • Microsoft office
  • Product education
  • Decision-making
  • Product recommendations
  • Product education
  • Shelf stocking
  • Product research
  • Employee development
  • Word processing

Accomplishments

    Graduated A/B Honor Role with a 3.63 GPA.

Timeline

Brand Ambassador

Forever 21
06.2022 - 05.2024

No Degree - Business Management

SOUTHRN CRESENT TECHNICAL COLLEGE

High School Diploma -

LOCUST GROVE HIGH SCHOOL
JAYLA M. ROSADO