Samantha Lawrence
Seminole,FL
Summary
Dynamic manager with a proven track record at Bad River Bar & Grill & Grand Central Bar & Grill, excelling in strategic planning and conflict resolution. Enhanced productivity through operational workflow optimization and cultivated strong customer relationships. Skilled in performance analysis, driving project success while maintaining a safe and organized environment for both staff and patrons.
Overview
16
16
years of professional experience
Work History
Manager
Bad River Bar & Grill
04.2021 - 10.2025
- Developed and implemented strategic initiatives that enhanced productivity and reduced costs.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
Grand Central Bar and Grill
03.2010 - 07.2024
- Led cross-functional teams to optimize operational workflows and improve efficiency.
- Analyzed performance data to identify trends and inform management decisions.
- Cultivated strong relationships with employees to facilitate collaboration and drive project success.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender
Saginaw Old Town Juntion
11.2020 - 11.2023
- Maintained high standards of cleanliness and organization at the bar area.
- Crafted and served a diverse range of cocktails tailored to customer preferences.
- Trained new staff on bartending techniques and customer service protocols.
- Served high customer volumes during special events, nights, and weekends.
Education
No Degree - Psychology
Delta College
Bay City, MISkills
- Customer Service
- Strategic planning
- Cost reduction
- Productivity enhancement
- Performance analysis
- Operational workflow optimization
- Cross-functional team leadership
- Conflict resolution
- Customer relationship management
- Project management
- Effective communication skills
- Time management techniques
Timeline
Manager
Bad River Bar & Grill
04.2021 - 10.2025
Bartender
Saginaw Old Town Juntion
11.2020 - 11.2023
Manager
Grand Central Bar and Grill
03.2010 - 07.2024
No Degree - Psychology
Delta College