Summary
Overview
Work History
Skills
Accomplishments
References:
Timeline
Generic
SAMANTHA J MARTINEZ

SAMANTHA J MARTINEZ

El Paso,Tx

Summary

Energetic sales professional with 12 years experience in sales, wireless communication, and customer service. Exceptional interpersonal and leadership skills. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction. During tenure worked in 2 locations, and have led in growth metrics compliance and customer experience. Point of contact for team while manager is on vacation, or leadership is out.

Overview

12
12
years of professional experience

Work History

Sales Specialist/ Apple Master

Spectrum
El Paso, TX
12.2019 - Current

Created and implemented sales strategies to successfully meet company targets. educated customers and team members on all Apple products. Supervised and trained new and existing team members to meet and exceed sales goals. Managed inventory control, performed cash audits. Assisted Business and residential customers with Spectrum products such as TV services, internet and landline services.

  • 3 representatives trained and developed to top 10 agents.
  • Achieved 16th rank in Spectrum Elite Sales club August 2022

Sales Representative

Premium
El Paso, TX
08.2018 - 12.2019

Managed and trained a team of 2 specialist in new sales program within Walmart selling post and prepaid mobile service to successfully meet and exceed quota by 103% to goal. Trained associates on Samsung and Apple products. Assisted residential and Business customers with best mobile options.

  • Consistently ranked top agent Wireless Sales Pro
  • Promoted to account executive within 3 months of employment
  • Supervised in interviewing and hiring process
  • Managed inventory

Independent Business Owner

KYANI
El Paso, TX
07.2015 - 12.2017
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members.

Sales Associate/ Samsung Master/Business Consultant

T-Mobile
El Paso, TX
02.2011 - 12.2015

Supervised 4 stores in launch of Mobile Business services. Managed teams of 5 to 7 agents in cold calling and door to door business sales.

  • Actively locate, develop, present, monitor and close sales opportunities
  • Actively market to 500 plus leads per month
  • Promoted to Business Ambassador
  • Trained residential and business customers as well as team members on all Samsung products.
  • Inventory control and product management.

Skills

  • Apple sales master
  • Samsung sales master
  • Customer presentations
  • Goals and performance
  • Lead Generation
  • Written and verbal communication
  • Sales quota achievement
  • Relationship building and management

Accomplishments

  • Promoted to Account Executive within 3 months of top sales agent in Premium.
  • Business Executive for 4 store locations T-Mobile.
  • Samsung Master T-mobile 2012, 2013, 2014, and 2015
  • Samsung Elite recipient 2015
  • Ranked 16th on Spectrum Elite Sales Club 2022

References:

AVAILABLE UPON REQUEST

Timeline

Sales Specialist/ Apple Master

Spectrum
12.2019 - Current

Sales Representative

Premium
08.2018 - 12.2019

Independent Business Owner

KYANI
07.2015 - 12.2017

Sales Associate/ Samsung Master/Business Consultant

T-Mobile
02.2011 - 12.2015
SAMANTHA J MARTINEZ