Energetic sales professional with 12 years experience in sales, wireless communication, and customer service. Exceptional interpersonal and leadership skills. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction. During tenure worked in 2 locations, and have led in growth metrics compliance and customer experience. Point of contact for team while manager is on vacation, or leadership is out.
Created and implemented sales strategies to successfully meet company targets. educated customers and team members on all Apple products. Supervised and trained new and existing team members to meet and exceed sales goals. Managed inventory control, performed cash audits. Assisted Business and residential customers with Spectrum products such as TV services, internet and landline services.
Managed and trained a team of 2 specialist in new sales program within Walmart selling post and prepaid mobile service to successfully meet and exceed quota by 103% to goal. Trained associates on Samsung and Apple products. Assisted residential and Business customers with best mobile options.
Supervised 4 stores in launch of Mobile Business services. Managed teams of 5 to 7 agents in cold calling and door to door business sales.
AVAILABLE UPON REQUEST