Samantha J Mooney

• Manage and motivate employees assigned to the Restrictive Housing Units to provide above standard documentation and ensure policy, state and legislative statutes are followed.
• Accomplish multiple tasks within established timeframes.
• Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Work with new employees assigned to Restrictive Housing for training and appropriate completion of paperwork.
• Cross-train existing employees to maximize team agility and performance.
• Communicate clearly with employees and stakeholders to keep everyone on same page and working towards established department goals.
• Improve safety procedures to create safe working conditions for NDCS Team Members.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Help develop high-performing teams through effective recruitment and onboarding.
• Develop and implement department strategies to achieve goals set forth by the strategic plan.
• Ensure compliance with policy, ACA regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Facilitate successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Cultivate partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector by attending National Conferences and conducting ACA Audits.
• Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
• Maintain professional demeanor by staying calm when addressing unhappy or angry incarcerated individuals or team members.
• Utilize quality assurance practices for each phase of development
• Streamline and monitor quality programs to alleviate overdue compliance activities.

• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Tested and evaluated students on materials presented in workshops and classes.
• Tested students to assess progress and adapted learning plans in alignment with performance.

• Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
• Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
• Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization's commitment to regulatory adherence.
• Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
• Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
• Provided expert guidance to colleagues on matters related to regulatory compliance, solidifying company-wide understanding of requirements.
• Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
• Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
• Analyzed data trends from ongoing monitoring efforts, utilizing insights gained to improve upon existing compliance initiatives further continually.
• Stayed current on industry regulations by attending seminars, workshops, and other professional development opportunities to include Reid Interrogation and Interview Technique Training and Performanced Based Standard Training.
• Played an instrumental role in preparing the organization for successful completion of various regulatory examinations without major findings or penalties levied against the company.
• Performed deep audits of the facilities to assess compliance with ACA, PREA and Joint Commission standards.
• Maintained up-to-date knowledge of applicable laws and regulations.
• Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
• Conducted PREA and grievance investigations when allegations of misconduct were made.

• Supervised day to day operations in the unit.
• Conducted Misconduct Report Hearings at the Unit Disciplinary level.
• Maintained documentation on assigned case load, ensuring compliance with regulations and confidentiality requirements.
• Provided crisis intervention support for individuals experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and classification meetings actively.
• Collaborated with multidisciplinary teams to address incarcerated individuals' needs and formulate tailored support strategies.
• Monitored and supervised the initial Covid-19 wing at NCCW, ensuring incarcerated individuals that tested positive for Covid-19 were properly taken care of and separated from the rest of the population.
• Conducted PREA investigations and served as the interim PREA Compliance Manager.
• Conducted work place harassment investigations.
• Served as the interim Nursery Coordinator.

• Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
• Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
• Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
• Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
• Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
• Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
• Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
• Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
• Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
• Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
• Supervised multiple Sergeants and Corporals approving KRONOS and completing their annual evaluations.
• Became a member of the Department's Crisis Negotiation Team.
• Responsible for several ACA Files.
• Conducted PREA training for both NDCS Team Members and inmates.

• Observed, monitored, and coordinated incarcerated individual activities, including unit sanitation, clothing exchange, food service, medical distribution, mail distribution, and room and unit inspections.
• Observed and documented incarcerated individual behavior for the purpose of establishing/following rehabilitation/treatment plans and discipline.
• Wrote reports on inspections, incarcerated individual grievances, disciplinary actions, and incarcerated individual performance.
• Trained incarcerated individuals in specific task and job practices of sanitation.
• Observed incarcerated individuals in the housing unit area to detect abnormalities, problems, or unrest and to initiate corrective actions.
• Instructed incarcerated individuals on the rules and regulations of the unit and expected behavior.
• Counseled incarcerated individuals, including crisis intervention, to assist them in adapting to the prison environment; solving problems; filing grievances; and planning for treatment changes, furloughs, and parole.
• Participated in disciplinary and security actions including counts, searches, and uses of force.

• Streamlined documentation processes for improved efficiency and accuracy in case recording.
• Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
• Enhanced client experience by providing comprehensive case management support services.
• Developed and implemented strategies to enhance quality of social services.
• Supported a team of Child and Family Services Workers.
• Scheduled meetings and scribed for those meetings.
• Acted as a liaison for the clients and the CFS workers.

• Conducted regular perimeter checks of the facility to detect and deter security threats.
• Responsible for Use of Force documentation.
• Responsible for supervising the facility, staff and youthful offenders.
• Responsible for staffing levels, vacation and sick days.
• Responsible for responding to critical incidents.
• Recorded incident reports with detailed accounts of occurrences.
• Monitored alarm systems and cameras to enable prompt attention and response.
• Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
• Attended training to testify in court.
• Collaborated with several disciplines to bring the facility into compliance with PREA standards.
• Responsible for ACA Files.
• Trained new hires on non-violent crisis physical intervention techniques.

• Monitored the safety and security of the youth at all times by: completing scheduled unit walks, intervening during emergency/crisis situations using the Handle with Care system, maintaining professional boundaries to provide a therapeutic environment for youth during interactions instructing, orienting and assisting toward individual and program goals.
• Administered medication, CPR, first aid; responsible for cleaning Med Room and stocking supplies.
• Documented all significant incidents per policy.
• Regularly inspected the unit for maintenance problems; responsible for numerous housekeeping duties and numerous office duties.
• Stocked units, linen rooms and supply rooms, and oversaw the delivery of dirty laundry to be picked up, responsible for laundering and securing of State clothes.
• Responsible for regular and consistent hand-off communication between shifts; per policy interprets, communicates, monitors and enforces standards, program rules and unit guideline