Samantha "Sammy" Berg
Troutdale,OR
Summary
Positive, patient, and dedicated to fostering supportive learning environments. Brings a strong understanding of classroom dynamics and ability to assist and/or lead instructional activities. Committed to helping students achieve academic success and personal growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Educational Assistant- Title I
Reynolds School District
08.2023 - Current
- Facilitated small group reading instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
- Supported students by adapting lessons and providing necessary accommodations in collaboration with education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision-making.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Dental Office Manager
Elliott Dentistry
01.2011 - 08.2023
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Supervised and led team of dental hygienists and support staff of 8.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Developed close working relationships with front office and back office staff.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated office events, seminars and meetings for staff and clients.
- Organized and updated databases, records and other information resources.
Education
Bachelor of Arts - Biology
Concordia University
Portland, OR 05.2009
Skills
- Familiarity of instruction with: Early Reading Intervention Curriculum
- Group and individual instruction
- Behavioral support
- Curriculum implementation
- Materials preparation
- Small group management
- Progress monitoring
- Learning disabilities support
Certification
- First Aid/CPR Certified
- HIPPA Compliance
- OSHA Compliance
Timeline
Educational Assistant- Title I
Reynolds School District
08.2023 - Current
Dental Office Manager
Elliott Dentistry
01.2011 - 08.2023
Bachelor of Arts - Biology
Concordia University
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