Samantha Manzo
Oxnard,CA
Summary
Experienced with phlebotomy techniques, including venipuncture and capillary punctures. Utilizes effective patient communication to ensure comfort and compliance during procedures. Knowledge of proper specimen handling and labeling to maintain sample integrity and accurate records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Maywood Acres Healthcare
01.2023 - 07.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Assistant Manager
The Habit Burger Grill
08.2020 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
No Degree - Natural Health Science And Mathematics
Ventura College
Ventura, CACertificate - Phlebotomy
Ventura Training Institute
Camarillo, CA05-2025
High School Diploma -
Hueneme High School
Oxnard, CA06-2021
Skills
- Time management
- Patient care
- Maintaining confidentiality
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Infection control practices
- Knowledge of medical terminology
- Bilingual
- Safety precautions
- Customer service
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
Certification
- PT - Phlebotomy Technician
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
- Licensed Esthetician
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
CNA
Maywood Acres Healthcare
01.2023 - 07.2025
Assistant Manager
The Habit Burger Grill
08.2020 - 01.2023
No Degree - Natural Health Science And Mathematics
Ventura College
Certificate - Phlebotomy
Ventura Training Institute
High School Diploma -
Hueneme High School
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