Samanthia Brown
Kansas City,KS
Summary
Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
17
17
years of professional experience
Work History
Project Coordinator
TFT Global
01.2024 - Current
- Coordinated communication between internal staff and clients, ensuring project milestones were met on time and within budget
- Evaluated team performance and provided feedback for continuous improvement
- Conducted post-project evaluations to identify lessons learned and areas for improvement
- Ensured team members followed project management best practices and procedures
- Maintained a strong focus on customer satisfaction by delivering high-quality projects on time
- Developed and maintained project tracking tools and systems
- Demonstrated strong leadership skills in managing diverse project teams effectively
- Communicated project goals, objectives, and progress to team members and leadership
- Working in person with the customer to ensure their parts are being checked and sent out properly and efficiently
- Managed and trained other team members to help step into management positions
- Meeting with Quality Engineers daily to discuss jobs being sorted for them and their suppliers to ensure they are correctly and efficiently being completed
- Overseeing employees to ensure they are completing tasks correctly
- Calling materials to ensure they bring us the correct material
- Entering date, time, sheets
- Sending out emails to customers, suppliers & Quality Engineers
Inspector/Supervisor
Express Employment Professionals
08.2018 - 01.2024
- Led a team of inspectors to successfully complete inspections, ensuring timely delivery of high-quality products
- Developed and maintained working relationships with contractors to ensure compliance with safety regulations
- Ensured that all inspection reports and documents were accurate and up to date
- Participated in meetings with Quality Engineers to discuss jobs being worked
- Trained new employees on proper use of PPE, Safety Rules & Regulations
- Trained employees verbally and physically to ensure they understand exactly how to do every job correctly and safely
- Entered in data, including scanning material and entering in time sheets
Server/Trainer
Sharks Bar & Billards
01.2014 - 08.2018
- Operated POS cash register, handling transactions daily, and counted the money in cash drawers and counted down money after my shift to ensure my count was correct
- Delivered exceptional customer service to over (30) patrons daily, improving customer satisfaction scores by upselling during my tenure
- Trained and mentored new servers, fostering a team-oriented environment that boosted overall service efficiency
- Developed lots of regular customers, by always being polite and treating the customer with respect and always making sure they have everything they need
- Ensuring all areas of my section were cleaned at all time
- Taking orders, serving food and drinks
Lifeguard (Seasonal)
SchlitterBahn WaterPark
06.2008 - 07.2010
- Implemented water safety protocols resulting in a decrease in incidents
- Prevented falls near and into the pool by calmly reminding patrons to exercise caution around the edges and supervised swimmers to ensure they adhered to the swimming facility policies and guidelines, thus ensuring swimmer safety
- Ensured high levels of customer satisfaction by warmly greeting pool patrons, promptly addressing concerns, and providing clear safety instructions to promote a safe swimming environment
- Monitored designated areas to recognize signs of danger and responded to emergencies, rescuing swimmers in danger of drowning
- Supervised swimming activities at the aquatics facility, ensuring that policies, guidelines, and safety procedures were followed
- Learned and maintained proficiency in first responder skills, such as First Aid and CPR, to offer individuals in distress optimal support and perform emergency rescues as needed
- Demonstrated strong communication skills by effectively interacting with [50+] pool guests daily
Education
Business
JC Harmon Highschool
Kansas City, KS01-2012
Skills
- Communication skills
- Computer literacy
- Time management
- Customer service
- Leadership
- Decision-making
- Customer management
- Training and development
- Assembly inspection
- Project coordination
Awards
Employee of the month
Timeline
Project Coordinator
TFT Global
01.2024 - Current
Inspector/Supervisor
Express Employment Professionals
08.2018 - 01.2024
Server/Trainer
Sharks Bar & Billards
01.2014 - 08.2018
Lifeguard (Seasonal)
SchlitterBahn WaterPark
06.2008 - 07.2010
Business
JC Harmon Highschool
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