Samara Montantes
Saint Paul,MN
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Service Rep and Surgery Scheduler
Retina Consultants Of MN
Edina, MN
11.2021 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Use systems such as Allscripts to schedule appointments.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Entered patient demographic and insurance data into electronic medical record system.
- Coordinated referrals efficiently between primary care providers and specialists.
- Scheduled/coordinated surgeries.
- Sent over medications to pharmacies as patients needed for post operative appointments.
Solution Team Member
National Recoveries Inc.
Arden Hills, MN
01.2018 - 03.2020
- Helped borrowers get placed into repayment programs in order to get out of a defaulted status
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work
- Provided excellent service and attention to customers through phone conversations.
Float Supervisor
Creative Care Resources
Mendota Heights, MN
07.2014 - 12.2017
- Cared for special need individuals
- Cleaning, cooking, sensory input, public outings, etc.
- Worked at multiple sites being that I was a float supervisor I was able to utilize my skills within each house
Internship Student
Ramsey County Courthouse
Saint Paul , MN
02.2017 - 05.2017
- Observed courtroom cases
- Meetings with Ramsey county judges
- Notating cases
Assistant Manager
Payless ShoeSource
Saint Paul , MN
02.2012 - 07.2014
- Customer service
- Scheduling employees
- Training new hires
- Cleaning/stocking
Education
Bachelor of Arts - Legal Studies
Hamline University
Saint Paul, MN4 2017
Associate of Arts - General Studies
Saint Paul College - A Community And Technical College
Saint Paul, MN4 2015
High School Diploma -
Gordon Parks High School
Saint Paul, MN5 2011
Skills
- Team member motivation
- Management experience
- Strong team member
- Training team members
- Customer service experience
- Great communication skills
- Debt resolutions
- Team leadership, training and development
- Insurance verifying
- Appointment Scheduling
- Medical insurance
- Multitasking and Organization
- Registration and Admissions
- Punctual and Hardworking
- Medical terminology
Certification
First aid & CPR certified
Timeline
Patient Service Rep and Surgery Scheduler
Retina Consultants Of MN
11.2021 - Current
Solution Team Member
National Recoveries Inc.
01.2018 - 03.2020
Internship Student
Ramsey County Courthouse
02.2017 - 05.2017
Float Supervisor
Creative Care Resources
07.2014 - 12.2017
Assistant Manager
Payless ShoeSource
02.2012 - 07.2014
Bachelor of Arts - Legal Studies
Hamline University
Associate of Arts - General Studies
Saint Paul College - A Community And Technical College
High School Diploma -
Gordon Parks High School