Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Samaria Brown
Open To Work

Samaria Brown

Program Specialist
Aiken,SC

Work Preference

Desired Job Title

Program/Administrative SpecialistHousing Management SpecialistThe Medical Records TechnicianMigration Implementation SpecialistRepresentative II, Customer Order Management

Work Type

Full Time

Location Preference

Hybrid
Location: Aiken, SC, US
Open to relocation: Yes

Salary Range

$70000/yr - $85000/yr

Summary

Highly efficient administrative professional offering several years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Program/Administrative Specialist

Columbia VA Healthcare System
07.2023 - Current
  • Ensured MVP compliance with regulatory standards by overseeing day-to-day operations, including administrative support services, participant enrollment, and data collection, while serving as a key liaison to the Program Coordinating Center.
  • Develop and give presentations, Prepare reports, spreadsheets, and summaries for leadership review and operational decision-making.
  • Verified accuracy and completeness of local site documentation and records in the Investigator Study File, enhancing data integrity and compliance.
  • Communicated issues and concerns to relevant stakeholders, including adverse participant safety events, ensuring timely resolution and adherence to safety protocols.

Housing Management Specialist

Fort Jackson
01.2020 - 07.2023
  • Coordinated support for over 771 Service Members and families through monthly meetings addressing work orders and housing issues, and facilitated quarterly town halls with Senior Leadership and stakeholders to ensure community engagement.
  • Oversaw Army Barracks Management Program, enhancing living conditions for over 500 single soldiers. Organized quarterly partnering sessions with military leadership, coordinating logistics and preparing materials for effective communication.
  • Collaborated with Master Planning, contractors, USACE, SCDOT, and Garrison Executive leaders on project finances, development, and construction for over 15 projects, including renovation and remodeling of four barracks.
  • Review and manage an average of 300 monthly correspondences for the Housing Division Chief for clarity, completeness of reply, and grammatical or procedural correctness.

The Medical Records Technician

Fort Gordon
01.2017 - 01.2020
  • Performs a comprehensive review of the patient health record to abstract medical, surgical, ancillary, demographic, social, and administrative data to ensure complete data capture. Patient health records may be paper or electronic. The abstracted data has many purposes, for example, to profile the facility services and patient population, to determine budgetary requirements, to report to accrediting and peer review organizations, to bill insurance companies and other agencies, and to support research programs.
  • Identifies the principal diagnosis and principal procedure (when applicable) for every inpatient discharge; also identifies significant complications and/or co-morbidities treated or impacting treatment to correctly determine the proper Diagnosis Related Group (DRG). Upon patient admission to the Community Living Center/Nursing Home Care Unit, codes the admission diagnosis for use by unit staff. All diagnoses and procedure codes are selected from the current version of the ICD coding system.
  • Utilized facility computer system and software applications to code, abstract, record, and transmit data to national VA database in Austin, correcting identified data errors or inconsistencies promptly to ensure acceptance within established timelines.
  • Collaborated with a team to meet goals and deadlines, demonstrating flexibility while handling multiple tasks under pressure and adapting to changing projects and deadlines.

Migration Implementation Specialist

ADP, INC
01.2013 - 01.2017
  • Managed client onboarding processes for payroll and HR solutions.
  • Trained clients on software features and best practices for implementation.
  • Collaborated with cross-functional teams to streamline project timelines.
  • Served as primary contact for research and readiness of small business clients during transition to ADP SBS' latest platform and service model.

Representative II, Customer Order Management

CARDINAL HEALTH
01.2008 - 01.2013
  • Handled inbound and outbound calls daily, acting as liaison between customers and internal operations, providing order placement assistance, status updates, product knowledge, and follow-ups, while ensuring accurate updates to customer accounts and resolving issues efficiently.
  • Addressed customer inquiries and delivered product information promptly, enhancing customer satisfaction.
  • Collaborated with teams to streamline order processing and fulfillment.
  • Led training sessions for new representatives on company protocols, ensuring consistent knowledge transfer.

Medical Technician/Administrative Corpsman

UNITED STATES NAVY
01.2001 - 01.2007
  • Conducted laboratory tests on samples, adhering to strict safety protocols to ensure accurate results.
  • Operated and maintained medical equipment for accurate diagnostics.
  • Supervised clinic operations and acted as liaison between clinic and medical vendors. Allocated and assigned employee duties, maintained inventory, and ordered supplies including office needs and medical equipment. Managed office budgets, recorded expenses, and coordinated fundraisers and special events. Scheduled doctor's clinic and operating hours. Greeted patients, measured and recorded vital signs, and prepared examination rooms. Prepared patients for examinations by ensuring sterile fields, draping, shaving, and disinfecting treatment sites, and administered local anesthetics. Established and maintained patient charts and records, and prepared patient reports, memos, and correspondence. Changed wound dressings and collected blood specimens through capillary and venipuncture methods.
  • Trained junior technicians on procedures and best practices, enhancing team competency and service quality.

Education

M.B.A. - Business Administration And Management

University of Phoenix
Tempe, AZ
06-2022

Skills

  • Project coordination
  • Administrative support
  • Data management
  • Report preparation
  • Budget management
  • Regulatory compliance
  • Presentation development

Certification

DOD Secret Security Clearance

Timeline

Program/Administrative Specialist

Columbia VA Healthcare System
07.2023 - Current

Housing Management Specialist

Fort Jackson
01.2020 - 07.2023

The Medical Records Technician

Fort Gordon
01.2017 - 01.2020

Migration Implementation Specialist

ADP, INC
01.2013 - 01.2017

Representative II, Customer Order Management

CARDINAL HEALTH
01.2008 - 01.2013

Medical Technician/Administrative Corpsman

UNITED STATES NAVY
01.2001 - 01.2007

M.B.A. - Business Administration And Management

University of Phoenix

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Samaria BrownProgram Specialist