Samaria Clark

• Interviewing offenders, Entering data into the appropriate software system, Assigning offenders for supervision, Determining if the offender requires interpreter services, Identifying if the offender requires accommodations under the ADA (Americans with Disabilities Act), Providing reporting instructions to the offender
• Processing intrastate and interstate transfer cases out of court
• Placing offenders with the appropriate community service, and ensuring that they complete it in a timely manner according to their judgments
• Filing and true copying with clerks of superior court
• Transferring cases to other counties and monitoring the acceptance or rejection.
• Delegated work to staff, setting priorities and goals.
• Guided employees in handling difficult or complex problems.
• Organized team events to promote a positive work environment.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
• Drafted reports summarizing progress on various projects for upper-level management review.
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.
• Coordinated with other departments to ensure projects were completed on time and within budget.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Carrying and lifting boxes
• Packing doughnuts
• Cleaning and helping guests
• Keeping the shop clean while doing things such as sweeping or mopping, cleaning the dining room/customer area, stocking and cleaning restrooms, cleaning windows, and ensuring that the exterior is clean.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Built and maintained productive relationships with employees.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Worked closely with front-end staff to assist customers.
• Answered customer questions and provided store information.
• Discounted purchases by scanning and redeeming coupons.
• Balanced daily transactions on a computerized point-of-sale system.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Learned roles of other departments to provide coverage and keep store operational.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Adhered to social distancing protocols and wore mask or face shield.
• Performed other duties as assigned by management.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Ensured compliance with all safety regulations within the store environment.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Processed sales transactions to prevent long customer wait times.

• Observe and assist with adult offender supervision in North Carolina
• Accompany Probation/Parole Officers during home visits
• Assist with offender office appointments including verifying employment, conducting criminal record checks, and completing assessments
• Assist with preparing violation reports, Orders for Arrest, and modification orders
• Assist with compiling reports on offender activity, and court intake process
• Attend probation violation hearings in both district and superior court, observe and participate in discussion and review of cases between the assigned Probation/Parole Officer and the Chief Probation/Parole Officer
• Assist the Probation/Parole Officer with daily administrative duties and correspondence management
• Assist the Chief Probation/Parole Officer with any special assignments and will work with Office Assistants, Judicial Service Coordinators, and other district staff to observe their jobs and functions
• Observe and assist with conducting investigations.

• Bagging and scanning customers' items using the POS system
• Communicating with coworkers and customers to make sure that their purchase was completed successfully
• Build and maintain relationships with coworkers and upper management to drive team success
• Maintain knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Maintained work area and kept cash drawer organized.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Scanned items and checked pricing on cash register for accuracy.
• Issued receipts, refunds, credits or change due to customers.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Verified customer age requirement for alcohol or tobacco purchases.
• Helped with purchases and signed customers up for rewards program.

• Taking and receiving orders from customers and putting them into the system to be properly made and bagged
• Managing the cash register daily and ensuring that the right amount is being processed
• Fostered a productive work environment and communicated with co-workers
• Ensuring the cleanliness and sanitization standards of the workplace are up to date.

GPA: 3.3/4.0

• Dean's List
• Criminal Justice Student Organization Member, 2022