Isabella Murray
Summary
Criminal justice professional with proven experience and readiness for impactful roles. Experienced with case management, and resource coordination. Utilizes strong communication skills to build professional relationships and trust with clients. Reliable, adaptable, and skilled in communication and problem-solving.
Overview
7
7
years of professional experience
Work History
Judicial Services Coordinator
NC Department of Corrections
04.2024 - Current
- Responsible for the intake of all new supervised and unsupervised probation cases across three counties, ensuring accurate documentation of new offenders.
- Monitoring offenders on unsupervised probation, ensuring compliance with community service requirements.
- Coordinate placement of offenders on supervised and unsupervised probation to appropriate community service agencies.
- Prepare and maintain accurate case files for all unsupervised probation cases, while documenting offender's progress utilizing CSAS and OPUS.
- Communicate with various sectors of legal community; including district attorneys, court clerks, judges, sheriff, and other law enforcement.
Income Maintenance Caseworker I
Henderson County DSS
08.2023 - 04.2024
- Maintained excellent and clear communication skills when interviewing clients and communicating with team members and external agencies.
- Gathered, analyzed, and evaluated confidential information to determine clients eligibility for programs.
- Executed the correct policies and procedures for cases.
- Managed a caseload efficiently in order to meet deadlines for recertification and review.
Internship
Black Mountain Police Department
03.2023 - 05.2023
- Helped assist with formatting and analyzing policies being used in the accreditation process.
- Input information and reports using software such as Lexipol, PowerDMS, and Benchmark Analytic.
- Kept strict professionalism while assisting in pulling sensitive information and files from the evidence room.
- Worked effectively with officers, staff and other stakeholders during the accreditation process.
- Became skilled in Word, Excel, Powerpoint for documentation and data entry.
Tanning Consultant
Eternal Sunn
05.2022 - 08.2022
- Informed and demonstrated how to use tanning equipment to new clients.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
Sales Associate
Yogurt World
08.2018 - 08.2020
- Regularly trusted to open and close the store.
- Provided excellent experiences through high standards of customer service.
- Trained new employees.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Criminal Justice
Montreat College
Montreat, NC05.2023
Skills
- Technology Skills: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
- Data entry
- Relationship building
- Multitasking and organization
- Document management
Timeline
Judicial Services Coordinator
NC Department of Corrections
04.2024 - Current
Income Maintenance Caseworker I
Henderson County DSS
08.2023 - 04.2024
Internship
Black Mountain Police Department
03.2023 - 05.2023
Tanning Consultant
Eternal Sunn
05.2022 - 08.2022
Sales Associate
Yogurt World
08.2018 - 08.2020
Bachelor of Science - Criminal Justice
Montreat College
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