Samaria Wilson-Jones
Franklin,WI
Summary
Dynamic leader with a proven track record at Aldi, enhancing inventory accuracy and optimizing warehouse operations. Excelled in fostering team collaboration and improving customer satisfaction at Culver’s. Skilled in strategic planning and staff development, adept at multitasking and communication. Demonstrates reliability and a quick learning ability, driving significant improvements in efficiency and service quality.
Overview
3
3
years of professional experience
Work History
Warehouse Associate Team Lead
Aldi
Oak Creek, WI
08.2023 - Current
- Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Collaborated with other departments to address any discrepancies or issues in a prompt manner, ensuring customer satisfaction.
- Promoted teamwork among associates by encouraging collaboration on projects and tasks, leading to higher overall morale within the department.
- Coordinated efficient use of warehouse space through strategic layout planning, resulting in optimized storage capacity utilization.
Manager
Culver’s
Milwaukee, WI
05.2021 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Brown Deer High School
Brown Deer, WI05.2023
Skills
- Warehouse Safety
- Shipping and receiving
- Customer Service
- Quick Learner
- Multitasking Abilities
- Motivated Team Player
- Reliability
- Time Management
- Verbal and written communication
- Strategic Planning
- Staff Development
Timeline
Warehouse Associate Team Lead
Aldi
08.2023 - Current
Manager
Culver’s
05.2021 - 08.2023
Brown Deer High School