Samariya Teclu
Dallas,TX
Summary
Detail-oriented sales professional and current college student with experience in customer service and operational management. Known for strong problem-solving skills and effective task prioritization, strategic planning, and eagerness to learn.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Sales Associate
UNIQLO
Dallas, Texas
09.2024 - Current
- Delivered exceptional customer service by assisting shoppers with product selection, sizing, and personalized styling advice.
- Maintained a clean, organized, and visually appealing sales floor in accordance with UNIQLO’s visual merchandising standards.
- Operated the POS system efficiently to process sales, returns, and exchanges accurately.
- Participated in daily store operations, including opening and closing procedures, floor zoning, and shift handovers.
- Monitored fitting rooms, pinned garments for alterations, and provided product recommendations to enhance the customer experience.
- Supported inventory management through stock counts, delivery intake, transfer outs, and shipment processing.
- Adapted to a fast-paced work environment by multitasking and collaborating with team members to meet our store performance goals.
- Trained new employees in register operations, stock procedures, and customer service.
- Promoted UNIQLO brand values of simplicity, quality, and longevity through studying product details and customer engagement.
Assistant Store Manager
Ding Tea
Garland, TX
12.2022 - 08.2024
- Assist in overseeing the daily operations of the Ding Tea establishment, including staff supervision, customer service, and inventory management.
- Train and mentor baristas to ensure they adhere to company policies, procedures, and standards.
- Handle customer inquiries, complaints, and feedback professionally, striving to resolve issues to their satisfaction.
- Monitor sales performance and implement strategies to optimize profitability and meet revenue targets.
- Conduct regular inventory checks, place orders for supplies, and manage inventory levels to prevent stockouts or oversupply.
- Collaborate with manager and store owner to develop and implement promotional campaigns and marketing initiatives to attract and retain customers.
Education
Bachelor of Arts - Communication Design - UX Design
University of North Texas
Denton, TXSkills
- Team collaboration
- Sales performance
- Goal tracking
- Task prioritization
- Problem-solving
- Positive and professional
Languages
English
Native/ Bilingual
Tigrinya
Native/ Bilingual
Certification
CareerSafe Interview Skills (2021 - Present)
Timeline
Sales Associate
UNIQLO
09.2024 - Current
Assistant Store Manager
Ding Tea
12.2022 - 08.2024
Bachelor of Arts - Communication Design - UX Design
University of North Texas