Samary Floran
San Juan
Summary
Professional with high standards and strong focus on achieving results. Skilled in logistics management, inventory control, and supply chain optimization. Known for reliability, adaptability, and collaborative team efforts. Adept at using ERP systems and ensuring efficient resource allocation.
Experienced with managing supply chain operations and inventory control. Utilizes strategic planning to ensure efficient logistics and timely delivery of supplies. Track record of enhancing operational efficiency through problem-solving and effective team coordination.
Overview
10
10
years of professional experience
Work History
Supply Specialist
US Army Reserve
09.2024 - Current
- Achieved compliance with audit performance requirements.
- Maintained audit trails to adhere to performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
- Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
- Managed procurement activities for optimal cost savings, negotiating with vendors for best prices and terms.
- Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
- Synchronized supply chain activity by working with government contracted suppliers and distributors to obtain goods.
- Trained and coached supply team members on issues concerning Installation Property Accountability to achieve compliance, cost savings and efficiencies.
- Built highly collaborative teams to provide operational support and equipment management.
- Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
Manicure, Pedicure
Doll house Nails & Beauty Lounge
08.2019 - 09.2020
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Host, Waitress
Nagasaki Sushi Bar & Teppanyaki
04.2017 - 07.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Host, Waitress
Hiro Sushi Bar & Teppanyaki
04.2017 - 07.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Customer Service
City Office Supplies
02.2015 - 05.2017
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Generated reports and tracked customer service metrics on daily basis.
- Increased sales with targeted marketing initiatives and exceptional customer service.
- Assisted office operations for improved efficiency and customer service satisfaction.
- Increased client loyalty through exceptional customer service and personalized consultations.
- Assisted stock workers and customer service agents throughout shifts.
- Managed food resources, memorized orders, and coordinated customer service.
- Managed registration process efficiently, providing excellent customer service to attendees.
Education
No Degree - Psychology
Nuc University
Bayamon, PR12-2026
No Degree - Supply Specialist
U.S. Army Quatermasters School
Fort Gregg, Addams' Virginia02.2025
No Degree - US ARMY CERT
U.S. Army Financial Management School
Puerto Rico11-2024
Basic training -
United States Army Center
Fort Jackson, South Carolina11.2024
No Degree - Dental Hygiene
Icpr Junior College
Hato Rey, PR01.2024
High School Diploma -
AD College
Rio Piedras, PR05-2015
Skills
- Materials handling
- Preventive Maintenance
- Property & material management
- Shipping and receiving
- Warehouse operations
- Supply chain optimization
- Logistics operations
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Supply Specialist
US Army Reserve
09.2024 - Current
Manicure, Pedicure
Doll house Nails & Beauty Lounge
08.2019 - 09.2020
Host, Waitress
Nagasaki Sushi Bar & Teppanyaki
04.2017 - 07.2020
Host, Waitress
Hiro Sushi Bar & Teppanyaki
04.2017 - 07.2020
Customer Service
City Office Supplies
02.2015 - 05.2017
No Degree - Psychology
Nuc University
No Degree - Supply Specialist
U.S. Army Quatermasters School
No Degree - US ARMY CERT
U.S. Army Financial Management School
Basic training -
United States Army Center
No Degree - Dental Hygiene
Icpr Junior College
High School Diploma -
AD College
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