Samaya Collins
Georgia
Summary
Dedicated Patient Care Support Professional with 11 years of experience in hospital and specialty clinic settings. Expertise includes vital signs, glucose monitoring, patient intake support, and Epic documentation. Proven ability to assist providers, manage patient flow, and uphold infection control standards in fast-paced environments, contributing to high-quality patient care.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Piedmont HealthCare
, US
2025.05 - Current
- Monitor and document vital signs, blood glucose, telemetry, and intake/output, promptly reporting abnormalities to nursing staff.
- Delivered compassionate bedside care, assisting patients with ADLs, mobility, and fall-prevention interventions, enhancing patient comfort and safety.
- Partner with RNs to execute specialized care, including wound dressing, catheter maintenance, and sterile specimen collection, strictly adhering to infection control protocols.
- Collaborated with rapid response and code teams to support emergency interventions, contributing to effective patient care during critical situations.
- Document patient care in Epic EMR, ensuring accurate and timely medical records.
- Managed high-volume patient loads of 12+ daily in fast-paced units, recognized for reliability and maintaining 100% accuracy in EMR documentation.
Patient Care Technician
TidalHealth Hospital
, US
2020.10 - 2025.01
- Delivered high-quality care for up to 12 patients per shift accurately monitoring vital signs and performing safety checks to ensure a 100% compliance rate with hospital protocols.
- Proactively identified and reported critical changes in patient status to RNs, contributing to faster response times for medical interventions in high-acuity situations.
- Utilized Epic EMR to document patient data with high precision, ensuring seamless communication between multidisciplinary teams and supporting zero-error continuity of care.
- Provided compassionate emotional support and hygiene assistance, receiving consistent positive feedback from patients and families for enhancing bedside experience.
Medical Assistant
Atlantic Retina Center
, US
2015.07 - 2022.12
- Performed diagnostic testing including OCT, visual fields, and fundus photography, contributing to timely and accurate diagnoses.
- Assisted ophthalmologists in preparing patients for exams and procedures, ensuring efficient clinic flow for up to 30 patients daily.
- Coordinated patient scheduling, insurance verification, and prior authorizations, minimizing appointment delays by 15%.
- Instructed patients on post-procedure care and medication administration, enhancing compliance and satisfaction.
- Educated patients on post-procedure care and medication administration, improving patient compliance and satisfaction.
- Monitored patient vitals and entered measurements into EMR, alerting providers to critical values.
Education
Associate in Science (A.S.) - Nursing Candidate
Gwinnett Technical College
Lawrenceville, GAHigh School Diploma -
Wicomico High School
Salisbury, MDSkills
- Vital Signs Monitoring
- Blood Glucose Monitoring
- Intake & Output Monitoring
- Fall prevention
- Infection control
- Electronic Medical Records
- Medical Terminology
- HIPAA compliance
- Patient mobility
- Team collaboration
- Compassionate care
- Activities of Daily Living (ADLs)
Timeline
Patient Care Technician
Piedmont HealthCare
2025.05 - Current
Patient Care Technician
TidalHealth Hospital
2020.10 - 2025.01
Medical Assistant
Atlantic Retina Center
2015.07 - 2022.12
Associate in Science (A.S.) - Nursing Candidate
Gwinnett Technical College
High School Diploma -
Wicomico High School