Sambath Koy
North Providence,RI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Table Games Dealer
Bally’s Twin River Lincoln
Lincoln, RI
03.2022 - Current
- Dealt various table games, ensuring compliance with gaming regulations and house rules.
- Managed cash transactions efficiently, providing accurate payouts and maintaining game integrity.
- Monitored player behavior to promote a safe and enjoyable gaming environment.
- Implemented strategies to enhance customer engagement and satisfaction on the gaming floor.
- Resolved disputes between players by applying conflict resolution skills effectively.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Delivery Driver
DoorDash
Providence, RI
02.2021 - Current
- Delivered food and essentials efficiently, ensuring timely arrivals to enhance customer satisfaction.
- Navigated various routes using GPS systems to optimize delivery times and reduce fuel consumption.
- Communicated effectively with customers regarding order status and address verification to maintain transparency.
- Managed multiple deliveries simultaneously while adhering to safety regulations and company policies.
- Managed customer inquiries and complaints in polite and professional manner.
Grocery Shopper
Instacart
Providence, RI
02.2021 - Current
- Executed efficient grocery shopping and delivery for diverse clientele.
- Enhanced customer satisfaction through accurate order fulfillment and personalized service.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Table Games Dealer
Encore Boston Harbor
Boston, MA
01.2020 - 04.2021
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
Education
HVACR Technology Training Program
NETTTS
Pawtucket, RI04.2022
GED -
Rhode Island Regional Adult Learning
North Providence, RI02.2020
Skills
- Reliability and punctuality
- Multitasking Abilities
- Memory retention
- Stress tolerance
- Quick decision making
- Strong mathematical skills
- Problem-solving
- Time management
- Attention to detail
Languages
English
Professional Working
Timeline
Table Games Dealer
Bally’s Twin River Lincoln
03.2022 - Current
Delivery Driver
DoorDash
02.2021 - Current
Grocery Shopper
Instacart
02.2021 - Current
Table Games Dealer
Encore Boston Harbor
01.2020 - 04.2021
HVACR Technology Training Program
NETTTS
GED -
Rhode Island Regional Adult Learning