Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jaciel Gastelum Avila

Phoenix,AZ

Summary

Dynamic Receivables Manager at Cox Communications with exceptional customer service skills and a strong foundation in vehicle safety protocols. Proven problem-solver adept at maintaining compliance and fostering positive client relationships. Experienced in logistics and warehouse operations, demonstrating effective communication and organizational abilities. Committed to excellence in all aspects of work.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receivables Manager

Cox Communications
Phoenix, AZ
09.2020 - 12.2024
  • Provided exceptional customer service and support for residential and business clients.
  • Delivered high-quality service and maintained positive relationships with clients.
  • Maintained accurate records of customer interactions, billing, and service requests.
  • Adhered to safety and regulatory compliance standards while on the job.
  • Developed troubleshooting skills that were transferable to vehicle maintenance and safety protocols.

Prepper

Nally Construction Company
Phoenix, AZ
01.2018 - 04.2020
  • Load and unload materials, tools, and equipment from trucks and storage areas.
  • Follow all safety protocols and wear required PPE (Personal Protective Equipment).
  • Communicate effectively with foremen and crew leaders about site needs and readiness.
  • Support skilled workers such as carpenters, masons, or electricians during active construction.

Warehouse Worker

Jerry’s Golf Balls
Phoenix, AZ
06.2016 - 09.2017
  • Operated forklift to move, load, and organize pallets of merchandise.
  • Assisted in the packaging and distribution of golf balls for resale.
  • Maintained a clean and safe work environment in a warehouse setting.
  • Gained hands-on experience with logistics and warehouse operations.
  • Consistently lifted materials weighing as much as 60 pounds.

Education

Commercial Drivers License Class A -

Phoenix Truck Driving Institute
Phoenix, AZ
04.2025

High School Diploma -

North Canyon High School
Phoenix, AZ
05.2017

Skills

    CDL driving skills and knowledge of vehicle safety and maintenance protocols

    Strong problem-solving abilities

    Excellent communication and customer service skills

    Ability to work independently and in teams

    Strong time-management and organizational skills

    Knowledge of DOT regulations and safety practices

Certification

Commercial Drivers License Class A

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receivables Manager

Cox Communications
09.2020 - 12.2024

Prepper

Nally Construction Company
01.2018 - 04.2020

Warehouse Worker

Jerry’s Golf Balls
06.2016 - 09.2017

Commercial Drivers License Class A -

Phoenix Truck Driving Institute

High School Diploma -

North Canyon High School