Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sameer Gupta

Minturn,CO

Summary

Proven to enhance customer satisfaction through exceptional service and expert knowledge in liquor, beer, and wine. Demonstrated organizational prowess and an outgoing personality, leading to the development of a loyal clientele base and a significant increase in repeat customers. Excelled in a fast-paced environment, skillfully managing high customer volumes and complex drink orders.

Overview

15
15
years of professional experience

Work History

Bartender

Vail Chophouse
01.2022 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Designed the beverage menu for the restaurant which served both locations
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Hockey Coach

Battle Mountain High School
10.2023 - Current
  • Established a strong, cohesive team culture by fostering open communication and promoting teamwork among players.
  • Increased player skill levels through individual coaching sessions tailored to their strengths and weaknesses.
  • Promoted sportsmanship among players by modeling respectful behavior toward opponents and officials at all times.
  • Developed training methods to build skills for different ages and ability levels.
  • Conducted daily sessions in strength training, technique drills and motivational tactics.
  • Evaluated player performance during games, providing constructive feedback and guidance for improvement.

Bartender

Prohibition Kitchen
10.2020 - 12.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender / Bar Manager

Vail Ale House
11.2009 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Scheduled and booked talent for multiple shows per week, which included promoting events via street teams, radio and print advertising
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties of both bartender and MOD, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Education

Bachelor of Science - Construction Engineering

Purdue University
West Lafayette, IN
05.2005

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Outgoing Personality
  • Organizational ability
  • Complex Problem-Solving
  • Handling Difficult Customers

Timeline

Hockey Coach

Battle Mountain High School
10.2023 - Current

Bartender

Vail Chophouse
01.2022 - 07.2024

Bartender

Prohibition Kitchen
10.2020 - 12.2021

Bartender / Bar Manager

Vail Ale House
11.2009 - 03.2020

Bachelor of Science - Construction Engineering

Purdue University

Similar Profiles

CREATE PROFILE
Sameer Gupta