Sameer Sharma
Poinciana,FL
Summary
Achieved outstanding customer satisfaction and exceeded monthly sales targets at RS Motors, Yamaha Motorcycles Dealership, by leveraging exceptional customer service and computer skills. Excelled in educating customers on vehicle maintenance, enhancing trust and loyalty, while adeptly managing multiple priorities in a fast-paced setting. Demonstrated proficiency in vehicle assessment and upselling, driving results beyond expectations.
Overview
3
3
years of professional experience
Work History
Service Advisor
RS Motors, Yamaha Motorcycles Dealership
03.2016 - 04.2019
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Education
Polytechnic Diploma - Automobile Engineering
Dayalbagh Educatioal Institute
Agra, India12.2014
Certificate Vocational Course - Motor Vehicle Mechanic
Dayalbagh Educational Institute
Agra, India12.2009
Skills
Customer Service
Computer Skills
Multitasking and Organization
Vehicle assessment
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Service Advisor
RS Motors, Yamaha Motorcycles Dealership
03.2016 - 04.2019
Polytechnic Diploma - Automobile Engineering
Dayalbagh Educatioal Institute
Certificate Vocational Course - Motor Vehicle Mechanic
Dayalbagh Educational Institute
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